Pooky Reviews

Name: Pooky
Address: Cotswold 3 Barnwood Point, Corinium Avenue, Barnwood, Gloucester, Gloucestershire
Rating: 4.90

4.9 Rating 31,437 Reviews

98 %

of reviewers recommend Pooky

4.9

Based on 31,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Excellent company to deal with. Will be buying lots more. Very happy

Visit Website

Phone:

0207 351 3003

Email:

hello@pooky.com

Location:

Cotswold 3 Barnwood Point,
Corinium Avenue, Barnwood,
Gloucester
Gloucestershire
GL4 3HX

5915

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 2 years ago

Hi Ann, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Beautiful pleated lampshades, perfect for my daughters bedroom!”

Helpful Report

Posted 2 years ago

Hi there Libby, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Absolutely delighted with my lovely shades and lamp. Very efficient service too.”

Helpful Report

Posted 2 years ago

Hi Helen, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Love my new lamps, good design and quality. Arrived quickly and very well packed. Thank you Pooky”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Beautiful lighting, delivered swiftly in great condition.”

Helpful Report

Posted 2 years ago

Hi there Charis, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Amazing service with quick delivery. Shipment to Ireland only takes about 2/3 days.”

Helpful Report

Posted 2 years ago

Hi there Zoe, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Just bought a lovely blue mirror from Pooky, which is a great size and colour for our bathroom- delighted!”

Helpful Report

Posted 2 years ago

Hi there Jennifer, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Excellent service. Items arrived quickly. I love the designs. Really pleased”

Helpful Report

Posted 2 years ago

Hi there, Delighted to hear you were happy with the service provided, it is a great encouragement to everybody at Pooky when we hear from happy customers. Thank you! Best wishes, Em

Posted 2 years ago

“Great website and responsive staff.”

Helpful Report

Posted 2 years ago

Hi there Katherine, Thank you so much and I am so pleased you found the website so helpful. We have worked really hard to introduce clever functionality online that helps customers make their choices as easy as possible and with confidence that they are going to receive the right match for them so it is always lovely to hear that works! Kindest regards, Em

Posted 2 years ago

“Brilliant service, lamp arrived within 2 days. Absolutely love the product”

Pooky 5 star review on 16th January 2024

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“My new Pooky lamp and shade are even better than I had hoped for. The antique pink dupion silk compliments the green leafy base beautifully and has revitalised my room. Thank you Pooky. Great quality and service!”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“So very pleased with my new table lamp brilliant quality and just so classy fits very well in our listed house. Packed with care I will not hesitate to buy from Pooky again.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Delighted with the lamp.”

Helpful Report

Posted 2 years ago

Hi there Barbara, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Nice shade. Arrived promptly.”

Helpful Report

Posted 2 years ago

Hi there, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Absolutely thrilled with my new shades”

Helpful Report

Posted 2 years ago

Hi there Susan, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Delivery and service has been good each time I've used Pooky. There is a significant surcharge for delivery to the Scottish Highlands which is made clear before purchase.”

Helpful Report

Posted 2 years ago

Hi Jennifer, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“Very happy with my pair of lamps! The quality of both the lamp stand and shade is Even better than I was expecting. Beautifully crafted and perfect overall picture to bring joy to our home.”

Helpful Report

Posted 2 years ago

Hi there Lizzie, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Kindest regards, Em

Posted 2 years ago

“Nice product and great delivery service”

Helpful Report

Posted 2 years ago

Hi there Elio, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

“I ordered two of the Freya rechargable table lamps with a 20cm shade and I am really happy with them all. They were delivered within 3 days and the quality of the lamp and shade is very good. Charging the lamp is very easy and it has kept it's charge very well so I won't have to charge them that often. The shade is a very pretty colour and it was very easy to fit onto the lamp. Overall I am very happy and am very tempted to buy a few more to put around the house!”

Helpful Report

Posted 2 years ago

Hi there, Thank you for letting us know you're happy with your new purchase I am sure they have made a great addition to your home. Best wishes, Em

Posted 2 years ago

“Lovely shade at great discount - all packaged well and delivered promptly.”

Helpful Report

Posted 2 years ago

Hi there Kerry, Thanks for letting us know that you are pleased with your Pooky purchase- we are pleased that you are pleased! Best wishes, Em

Posted 2 years ago

Pooky is rated 4.9 based on 31,437 reviews