Polished London Reviews

Name: Polished London
Address: 22 Charter Avenue, Peterborough
Rating: 4.70

4.7 Rating 975 Reviews

93 %

of reviewers recommend Polished London

4.7

Based on 975 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Polished London 5 star review on 14th April 2024

Anonymous // 01/01/2019

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“Absolutely love Polished London products! They have made such a difference in the whiteness of my teeth. Highly recommend 10/10”

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Posted 2 months ago

“First time trying the products and the teeth whitening pen and toothpaste are good and would recommend them”

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Posted 2 months ago

Thank you so much for taking the time to share your 5-star review of Polished London. We greatly appreciate your feedback and we are thrilled to hear that you had a positive first experience with our products. Once again, thank you for choosing Polished London, and we look forward to seeing you again in the future! Warm regards, Debbie

Posted 2 months ago

“Normally polished london is all I would buy.. but they have changed the teeth whitening strips amd I don't think they are as effective as they use to be.. won't be buying again”

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Posted 3 months ago

Thank you for taking the time to provide your feedback on your experience with Polished London. We appreciate your support as a loyal customer, and we are truly sorry to hear about your recent disappointment with our teeth whitening strips. We understand that you valued the previous effectiveness of our teeth whitening strips and we apologize for not meeting your expectations this time. Maintaining a high standard of quality is of utmost importance to us, and we are committed to continuously improving our products. The ingredients have not changed in our formula, the technology has making them more flexible to adere to the teeth and they are residue free, we have removed the after gunk gel on the treatment making it a nicer user more comfortable experience, thats the only change that we have done with them. To help us better understand the issue you faced with the new teeth whitening strips, we would greatly appreciate it if you could provide us with more specific details about what has changed and how you feel they are less effective. Your valuable input will enable us to make the necessary adjustments to meet your satisfaction going forward. We value your opinion and want to ensure your complete satisfaction with our products. Thank you, Debbie

Posted 2 months ago

“Unfortunately when I received the my box I bought for myself at Christmas the liquid had leaked all over the box …”

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Posted 3 months ago

Hi, Sorry to read this review please can you email our customer service at hello@polished-london.com and we would like to get a replacement sent straight out to you.

Posted 3 months ago

“I have now bought 3/4 times from Polished London and everything turned up promptly withbnonissues at all. Very happy to buy again!”

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Posted 3 months ago

Dear Vikki, Thank you so much for our kind five-star review, We are absolutely thrilled to hear that you have had such a positive experience with our brand and appreciate your feedback so much :) Your satisfaction means the world to us, and we are delighted to have you as a loyal customer. Once again, thank you for your kind words and for choosing Polished London. Best regards, Debbie

Posted 3 months ago

“Amazing product”

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Posted 3 months ago

“Really pleased with the service. I needed to email them and received a reply immediately.”

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Posted 3 months ago

Dear Janice,Thank you so much for your amazing 5-star rating of Polished London! We are thrilled to hear that you had such a positive experience with our service. We greatly appreciate your feedback and are delighted to learn that you were really pleased with the service. Thank you once again for choosing Polished London, Best regards, Debbie

Posted 3 months ago

“Deliver was quick, but the product was not good quality.”

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Posted 3 months ago

Hello Rebecca, Your feedback is important to us, and its sad to see that you have experienced an issue with one of our products. We was unaware that you had a problem, we have only seen this review now, but we are here to help and ensure things are put right for you which is as a priority to us at Polished London. If you could kindly check your emails as i have sent you an email and have issued a replacement for you but i just require your confirmation please. Our email address is - hello@polished-london.com Kindest regards. Debbie

Posted 3 months ago

“I become a regular customer. Love the company and using the teeth whitener and also the toothpaste and love them.”

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Posted 3 months ago

Thank you so much for your kind 5-star rating for Polished London, we truly appreciate your support and are thrilled to hear that you have become a regular customer. Your loyalty means the world to us. We are delighted to know that you are loving both our teeth whitener and toothpaste. Thank you once again for choosing Polished London. We look forward to continuing to provide you with exceptional oral care products. If you have any questions or need further assistance, please don't hesitate to reach out to us. Warm regards, Debbie

Posted 3 months ago

“Really pleased with the product quality and the speed of delivery. The products are effective and I think represent good quality for money.”

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Posted 3 months ago

Dear Jenni, Thank you so much for a fantastic 5-star rating! We truly appreciate your support and loyalty as our valued customer. At Polished London, we strive to consistently deliver excellent quality products and efficient service that meet and exceed our customers' expectations. Your satisfaction means the world to us, and your positive review reassures us that we are on the right track. Once again, we sincerely thank you for your kind words, high rating, and for choosing to be a loyal customer of Polished London. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Warm regards, Debbie

Posted 3 months ago

“Lovely products beautifully packaged and fast shipment”

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Posted 3 months ago

Dear Annette,Thank you so much for your fabulous 5-star rating of Polished London, we truly appreciate your kind words. We are thrilled to hear that you find our products lovely and beautifully packaged. Once again, thank you for your review :) Warm regards, Debbie

Posted 3 months ago

“Fast delivery and the packaging is lovely. I bought the teeth whitening toothpaste and powder and love both of them. Starting to see results already”

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Posted 3 months ago

Dear Rachel,Thank you so much for your fantastic 5-star rating of Polished London! We are thrilled to hear that you are impressed with our products. It's fantastic to hear that you've purchased our teeth whitening toothpaste and powder, and even more exciting to know that you're already seeing results! We strive to provide effective dental care solutions :) Thank you once again for your kind words and for choosing Polished London. We truly appreciate your support. Best regards, Debbie

Posted 3 months ago

“Excellent”

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Posted 3 months ago

Dear Mary,Thank you so much for your fantastic 5-star rating of Polished London! We truly appreciate your kind words and continuous support as our loyal customer. It's wonderful to hear that you find our services excellent. Thank you once again for choosing Polished London and for taking the time to share your positive experience. We look forward to serving you again soon! Warm regards, Debbie

Posted 3 months ago

“Amazing!! Website is easy to navigate and has great offers over Christmas. Shipping was quick too!”

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Posted 3 months ago

Dear Leila,Thank you so much for your fantastic 5-star rating of Polished London! We sincerely appreciate your kind words and are glad to hear that you had an amazing experience with us. It's fantastic to know that our website was easy for you to navigate, and we're glad you found our Christmas offers appealing. Thank you again for choosing Polished London and taking the time to share your positive feedback. We look forward to welcoming you again soon! Best regards, Debbie

Posted 3 months ago

“Love their products!”

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Posted 3 months ago

Dear Clíona, Thank you so much for your amazing 5-star rating of Polished London! We are thrilled to hear that you love our products. Your support and loyalty mean the world to us. Thank you again for being such a loyal customer, Best regards, Debbie

Posted 3 months ago

“This is the second time I have purchased the tooh whitening powder from Polished London. I don't part with my cash easily so to go back and purchase again speaks volumes for the quality and service on offer from these guys. Love that the little pot is made from cardboard and can be recycled, too. Another example of the thought and care that goes into their products. Fantastic brand and quality products!”

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Posted 3 months ago

Dear Neil,Thank you so much for your amazing 5-star rating of Polished London, We truly appreciate your support and loyalty as a returning customer. It means the world to us that you chose to purchase our tooth whitening powder for the second time. We are thrilled to hear that our commitment to quality and service resonates with you. Your kind words about the thought and care we put into our products its appreciated :) Once again, thank you for your continued support. We are truly grateful for your trust in our brand and look forward to serving you in the future. Best regards, Debbie

Posted 3 months ago

“Very easy to use and visible results. I love this product 😃”

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Posted 3 months ago

Dear Niamh, Thank you so much for your fantastic 5-star rating of Polished London! We truly appreciate your kind words and support. We are thrilled to have you as a loyal customer, and your continued trust in our product means the world to us. Thank you for choosing Polished London and for sharing your positive experience. Thank you once again, Niamh. Warm regards, Debbie

Posted 3 months ago

“Was unsure what to expect as i saw more expensive models. Without UV lights. So glad i bought this one instead. Definitely get one with a UV light. Black wasn’t in stock before New Years. I made a last minute change by email. As they came back in, not long after my order. They swapped immediately before sending. No hassle. My Invisalign's were disgusting as i had the same ones for 6 weeks. I’d tried tablets, brushing them with a toothbrush. While waiting for my new aligners to be ordered in. One use of this without a tablet. I genuinely couldn’t believe it. They looked crystal clear. I’d tag a picture but it doesn’t really do it justice on how clean they were. No longer have bad tastes after wearing for a long time. I will once in a blue moon combine with a tablet. But i don’t really think it’s necessary anymore now i have this. Worth investing for the health of your teeth while wearing invisaligns. Hope this review helps someone who’s doubting the purchase!”

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Posted 3 months ago

Thank you so much for your fantastic 5-star rating of Polished London! We are thrilled to hear that you are happy with your purchase and that our product exceeded your expectations. We understand that choosing the right model can be confusing, especially when there are more expensive options available. We're glad you decided to go with our product, as it has proven to be effective in keeping your aligners crystal clear without the need for UV lights. It's wonderful to hear that our cleaner has made a significant difference in the cleanliness of your Invisalign aligners. We strive to provide a solution that effectively removes residue and eliminates bad tastes, allowing you to maintain optimal oral health while wearing your aligners. Thank you again for choosing Polished London, and we look forward to serving you in the future. Best regards, Debbie

Posted 3 months ago

“Best toothpaste ever. It does work and I have tried many. Thank you.”

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Posted 3 months ago

Dear Roy, Thank you so much for your kind 5-star rating! We are absolutely thrilled to hear that you consider our toothpaste as the best you've ever tried. Your satisfaction is our ultimate goal, and we appreciate your trust in our product. Thank you once again for choosing Polished London Best regards, Polished London Team

Posted 3 months ago

“This product has been a game changer! It works so well and is gentle enough on my teeth. Having a cancer diagnosis has meant my teeth and gums have taken a punch but also the tablets have stained my teeth. Now thanks to this I don’t have to worry!”

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Posted 3 months ago

Dear Charlene,Thank you so much for your amazing 5-star rating of Polished London! We truly appreciate your kind words and support. We are thrilled to hear that our product has been a game changer for you! It's wonderful to know that it works effectively while still being gentle on your teeth. We understand that dealing with a diagnosis can have an impact on your dental health, and we're glad to have been able to provide a solution for you. Thank you once again for your support and for choosing Polished London. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Debbie

Posted 3 months ago

Polished London is rated 4.7 based on 975 reviews