Polished London Reviews

Name: Polished London
Address: 22 Charter Avenue, 22 Charter Avenue, Peterborough
Rating: 4.70

4.7 Rating 1,145 Reviews

93 %

of reviewers recommend Polished London

4.7

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Polished London:

Redefining the future of oral care with clinically proven, peroxide-free formulas inspired by skincare to whiten, protect and deliver results.

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Polished London 5 star review on 17th September 2025

Anonymous

Anonymous // 01/01/2019

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“I've only been using it for a few days so can't review properly although I do notice a difference already”

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Posted 2 years ago

Thank you for your 4 star rating of Polished London! I'm glad to hear that you've noticed a difference already with the product even after using it for only a few days. I truly appreciate your review and your feedback.

Posted 2 years ago

“Using the toothpaste and gel in my own trays without the uv light my teeth are now shiny white after 5 days of using. 👌”

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Posted 2 years ago

Thank you so much Paul for your 4 star rating of Polished London. We really appreciate that you're a repeat customer and that our products are meeting your expectations - five days and your teeth are already shiny white after using the toothpaste. Thanks for sharing, best wishes, Debbie

Posted 2 years ago

“Shop regularly with Polished London and service is always great. Customer service is brilliant also”

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Posted 2 years ago

Thank you so much for your 5 star rating, Fiona. We're thrilled to know that you shop regularly with Polished London and that you've enjoyed our great service and brilliant customer service! We truly appreciate your loyalty, thank you for being a repeating customer. Best wishes, Debbie

Posted 2 years ago

“Absolutely amazing to deal with start to finish. Quick delivery, explains everything thorough. Neat packaging, and i can't fault”

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Posted 2 years ago

Thank you so much, Francesca, We're thrilled to hear that you had such a wonderful experience with Polished London. It means a lot to us that you found our delivery and packaging to be both quick and neat, as well as that our service from start to finish was absolutely amazing! We really appreciate your 5 star review, enjoy your new Polished smile 💋

Posted 2 years ago

“Absolutely fantastic stuff I'm only using Polished London working 💯”

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Posted 2 years ago

Thank you so much for the five-star rating of Polished London. We are so pleased to know that you had a great experience with the quality of our products and services. We are so thankful for your loyalty to us in using only Polished London for your needs. Thank, we look forward to seeing you again soon, Debbie

Posted 2 years ago

“It is amazing”

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Posted 2 years ago

Thank you so much for a lovely review 🤍

Posted 2 years ago

“It's good.My teeth is becoming whitening.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Polished London. We're delighted to hear that the product has left you so pleased - it's good to hear that your teeth are getting whiter, thanks for sharing 🤍

Posted 2 years ago

“Excellent products, beautiful packaging”

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Posted 2 years ago

Hello Kelly, Thank you for your wonderful 5 star rating of Polished London. We are so glad to hear that you are enjoying our excellent products and beautiful packaging. We appreciate you taking the time to share your feedback. Once again, thank you for being a valued customer - PL Team 💋

Posted 2 years ago

“I love this stuff!! I buy it for all my family for gifts be it birthdays or christmas and they all love it too!! Leaves teeth feeling clean and fresh and you can see the results!! The whitening chart is handy too”

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Posted 2 years ago

Thank you so much Samantha for your five star rating of Polished London. We really appreciate you support, enjoy your new PL smile 💫

Posted 2 years ago

“I am so impressed. Not only are my teeth looking brighter and whiter after only a few uses, but after my very first use all the tartare has vanished from the back of my teeth. Miraculous. My son has already ordered a kit.”

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Posted 2 years ago

Thank you so much for your amazing 5-star rating, Sara! I'm so happy to hear that Polished London has had such an impact on your teeth and provided great results from your first use. We hope that your son is enjoying he’s new products too. Thank you for your continued support- PL 🤍

Posted 2 years ago

“I purchased these as I wanted to try something to get nice white teeth for my wedding. Honestly within 3 days I've seen a difference. I'm on day 6 at moment and people started to see a change *not like my teeth were very bad* but u can see how whiter they are. I've tried so many things but this is far the best and one I'm sticking with”

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Posted 2 years ago

Thank you so much for your 5 star rating, Aimee. We are thrilled to hear that Polished London is helping make your wedding dreams smile all beautiful. We truly appreciate your continued loyalty and feedback thank you 😊

Posted 2 years ago

“I have very old teeth but thought I would give this a go and wow I can really see a difference and only on day 3 so going to be reordering more. So my advice your never to old to give something new a go.”

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Posted 2 years ago

Thank you so much for the 5 star rating. We're so glad that you decided to try out our Polished London product. Hearing that you can already see a difference after only 3 days is so encouraging. Thank you for being our customer, we appreciate it ☺️

Posted 2 years ago

“Been using a combination of the Polished London products for some time now and their products are fantastic. Keep doing what your good at Polished London making people feel good about themselves and giving them the confidence to SMILE. Which in most cases YOUR SMILE is the first thing people look at when they meet you.”

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Posted 2 years ago

Thank you so much for the 5 star rating, Denise. It's incredibly rewarding to know we've been able to make you feel good about yourself and give you the confidence to SMILE. We really appreciate your loyalty as a customer and we're so glad you've been using a combination of our Polished London products for some time now. Keep Smiling and we look forward to seeing you around soon! Debbie 💫

Posted 2 years ago

“Love the dental pod. Retainer is so clean now and I’m back using it. Had stopped using it as I didn’t think I could clean it well enough Have recommended to others to get one”

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Posted 2 years ago

Thank you so much for your 5 star review of Polished London, Karen. We're delighted to hear that you love our dental pod and that your retainer is so clean now. We're really glad that you have started using your retainer again and have recommended Polished London to others. Thank you for your kind words and your continued support. Best wishes, Debbie

Posted 2 years ago

“Item was delivered it a couple of days, website so easy to use.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Polished London. We are so glad you enjoyed your experience, and were pleased with your delivery time. We sincerely appreciate your review, it always means a lot to us 😁

Posted 2 years ago

“Products actually work! I’ve tried products before and they’ve made my teeth sensitive. Polished has only positive effects.”

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Posted 2 years ago

Thank you so much for your five-star rating of Polished London, Emma. We appreciate your loyalty, thank you for being a loyal and repeating customer ☺️ Debbie

Posted 2 years ago

“Amazing product, have always loved it!”

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Posted 2 years ago

Thank you so much Abbie for your awesome 5 star rating of Polished London. We're so glad that you love our amazing products and that you are a loyal returning customer. Thank you - Debbie 😊

Posted 2 years ago

“Always a fantastic service and the products are excellent for whitening!”

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Posted 2 years ago

Thank you so much for your 5 star review of Polished London Rachael. We greatly appreciate your feedback, and are so pleased that you keep returning to us, thank you for the support. ☺️

Posted 2 years ago

“Great products”

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Posted 2 years ago

Thank you so much Deirdre for your 4 star rating of Polished London, We are delighted you enjoyed our great products. Thanks for sharing with us ☺️

Posted 2 years ago

“I started using polished london after seeing a review i love there products but customer service could be better after one of my products were missing it took me to have to comment on fb and several emails to get a response to which i did recieve my item I then sent another email on how i felt with the customer service i recieved it has never been responded too”

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Posted 2 years ago

Hello Stephanie, I hope you are having a lovely start to your week. We appreciate all feedback that we receive good and bad as it helps us to be the very best that we can possibly be, customer satisfaction and care is at the heart of what we do, this has always been the case for Polished London. Just following on from your feedback here is ours, You kindly ordered from us, which we hugely appreciate. As you know your order consisted of the toothpaste tablets, a bamboo toothbrush and an ultra white toothpaste, you then received your order and You was unfortunately missing a product, the AloeWhite mouthwash, you contacted us via Facebook and I replied to you straight away within minutes, the next working day your replacement AloeWhite was sent to you on a 24 hour delivery method so that you would receive it as quickly as possible, I also apologized for this human error as it’s not something we like to happen, our number one aim is to deliver our parcels quickly, safely and effectively, however we aren’t perfect and mistakes happen from time to time, sorry once again for it happening to you. You did then email us while your parcel was in transit Saying; “i can't help but feel that an error like mine caused my not my fault should have this sort of gesture too” Once again we are sorry for the mistake that we caused, but we did deliver and replace your missing product from your order the next working day, maybe that was not enough for you and you felt you wanted some free products from us. I hope you like the products you ordered from us and enjoy using them it’s unfortunate that we made the error but again apologies from us for it happening. Kindest regards, Debbie

Posted 2 years ago

Polished London is rated 4.7 based on 1,145 reviews