“Easy to use website and it was easy placing the order. Item came packaged well and as shown/described. Fast delivery too, only took an extra day to ship because of the bank holiday!”
I am sorry, that you feel the order was late, I have looked at the order and it was placed at 13.10 on Friday, the cutoff is 13.00(this is shown on the checkout screen and in the T&C), some time orders after the cutoff can go out on the same day but this is not guaranteed, so your order left us Monday Morning and was with you Tuesday
