“Ordered a replacement rise and fall plug for my bath. Competitive price. Simple ordering process. Good easy to use website. Goods despatched quickly and arrived as promised. Good experience overall. Would use PlumbinBits again.”
“Another great service from PlumbinBits. Ordered and delivered next day 👍 Also received a free WC football before Christmas which my nephew loved!
Thank you”
“Ordered goods Friday with next day delivery when goods had not arrived on Monday tried calling company within their office hours to find them closed - sent an email which they replied that the attempt to despatch goods within 2 to 3 days as they are small and not Amazon however my goods were despatched the Monday but only arrived Wednesday around 3pm - don’t bother paying this lot extra for special delivery as you wasting your time and money - will not use them again unless I have no other alternative”
Hi Helmut, having had a look at your order, you placed your order at nearly 3pm on Friday. Our website does clearly state that we aim to dispatch orders within 1 to 2 working days so it should have been clear to you come 5pm on Friday (through the lack of a "we've dispatched your order" email) that you would not be receiving your order on Monday as it had clearly not been dispatched. We dispatched your order at 9am Monday morning - there really isn't much more we could have done.
Looking at the DPD tracking page, there were some delays which we are sorry for on DPD's behalf.
