“The online ordering is easy and efficient. Range of choice is good. The weak point in the business model is the use of Royal Mail who sit on the package for days before they put it in a truck. Order confirmation to delivery took 7 days.”
“Purchased Roca toilet seat end cap fixings but when I opened the sealed packet there where only 3 fixing screw not 4 so cannot use fixing kit
I will have to try and source a replacement.
Order arrived quickly and was kept informed of order progress
I would use Plumbits again.”
“Whilst the items purchased were exactly what I needed however I was disappointed in the delivery, s I paid an extra fee to have it expressed delivered but it was delivered a day later than advised.”
“Very prompt delivery but unfortunately it was the wrong item. However, I immediately contacted them & they responded instantly with a delivery the next day. Excellent response to their mistake.”
“Good service, i ordered a part and paid next day delivery. When the part didn't arrive, I emailed and it was sorted quickly. There was an issue with the delivery company. Would definitely order from them again.”
