“Really pleased with purchase. Just an area to improve service would be the time it takes to receive a reply to answer a question prior to purchase. Two days is too long.”
“Good service from Plumbinbits, albeit comms were confusing with 2 messages on different days saying items now been dispatched. Delivery took longer than anticpated but that was more likey Royal Mail issues. items OK, but pricey for a simple washer again i know Ideal Standard items are overpriced compared with other brands.”
“Armitage Shanks parts ordered mid-day Thursday and delivered by Royal Mail Saturday morning. All parts, except valve diaphragm, in marked makers packaging. Good price and quick delivery.”
“Fair service let down by Royal Mail delivery timescales. Ordered on a Sunday, dispatched late on the Monday, delivered on Friday afternoon. Unfortunately the part that was "on the way out" failed totally on Thursday morning so I had to drive to a nearby plumbers merchant to get a replacement. Stuck the PlumbinBits item in my spares kit to hopefully use sometime in the future.”
