“They sent me a toilet seat without soft close hinges despite my order clearly saying I had bought one with soft close hinges. All of my emails have been ignored hence there has been no resolution. I would not recommend”
I am so sorry, I have looked into this and your message was lost in a spam filter. having read your message heritage only makes a soft close seat option now, I would check the seat is fully down on the brackets
“I got exactly what I ordered in no time at all and was very satisfied with my purchase and the service I got from Plumbinbits will definitely use them again.”
