“Just one little snag. When tightening the hexagonal nuts the main body of the Uniwheel doesn’t seem to keep ‘tight’ to the glass. Your comments would be greatly appreciated.”
“It was easy to select the exact replacement part from the website. The item arrived really quickly and was a reasonable price.
It has now been installed and is excellent.
What more could anyone want? 10/10
Mike”
“I needed a new flush valve and conical washer as my en-suite toilet had a leak from the concealed cistern. Ordered replacements and they arrived on time to fit before a friend arrived to use the room. Just need to do a bit of ceiling plastering to finish job. Good service.”
“I have emailed and called this company a number of time to return the parts but no response only an answering machine. I would not order again and in future would use eBay or Amazon where customer rights are respected.”
I am sorry, Barry. We do not have any people near the phones this week, as we are short staffed, so apologies for not being able to answer the phone. I have checked both the direct messages and emails and can not see any messages from your name or email. Our returns are straightforward; just return the item to the address on the returns form that can be downloaded from this link, or send a piece of paper with the return information on it so we can tie the return to the right customer for a full refund. https://plumbinbits.co.uk/wp-content/uploads/2025/08/PLUMBINBITS-Letter-A4-0125-PlumbinbitsReturnsForm.pdf
