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PJ Pan Reviews

5.0 Rating 1,891 Reviews

100 %

of reviewers recommend PJ Pan

Company Reviews

Product Reviews

About PJ Pan:

Luxury British nightwear brand specialising in stylish cotton & silk nightwear for adults, teenagers and children. Regular and tall lengths available. All made in Britain.

Visit Website

Phone:

01250 881325

Email:

enquiries@pjpan.co.uk

Location:

The Steading Balvarran Enochdhu
Blairgowrie
PH10 7PA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Repeat buyer, so reflects well on the product. Had an issue with missing confirmation emails for an order (my fault); dealt with promptly by support team.”

Posted 3 months ago

“I purchased addressing gown for a Christmas present clearly very well made only issue I swjen it arrived it was very creased I had to steam it before wrapping”

Posted 4 months ago

Dear Michelle - thank you for taking the time to leave a review, although I'm really sorry to hear the gown was very creased. That absolutely shouldn't have been the case. There will always be fold lines where the gown has been folded into the bag, but it shouldn't have been more than that so I'm sorry you had to steam it before wrapping. Despite that, I do hope the gown is a success! Best wishes, the PJ Pan team.

Posted 4 months ago

“Fast delivery. Regrettable that returns are not free.”

Posted 7 months ago

So pleased to hear that your order reached you quickly in Finland. We are sorry however that we can't offer free returns, but as a small company we don't have the manpower or the margins to build this extra cost into our prices. We do try to be as clear and helpful as possible with regards to sizing and fabric descriptions etc to avoid customers having to return items. Best wishes, the PJ Pan team.

Posted 7 months ago

“Excellent service”

Posted 9 months ago

“Hi, lovely pjs and good service but I wish you didn't use plastic packaging - do they have to have any individual packaging at all?”

Posted 10 months ago

Thank you for your review Petra and that's great to hear you're pleased with your new pjs! With regards to the packaging, we do use paper mailing bags which are FSC accredited and therefore only using materials from sustainably managed forestry, but as you noticed our garments do still go in polybags. We are always looking into other options but tissue paper or sending them out unwrapped just isn’t an option for us, as there is too high a risk of the garments getting marked or damaged. We also have to consider how they are sent to us from the factory and how we store them on our shelves - again, for the same reasons neither tissue paper nor unwrapped would be viable. We are however pleased to report that you can recycle the garment bags at your local supermarket. At the time when we ordered them this particular bag wasn't currently recyclable in the UK which is why this is not stated on the bags, but we were advised that they would shortly become recyclable which is now the case. Ideally we would like to be using a fully compostable bag but the issue we have with them is they will start to deteriorate and breakdown after a certain amount of time. That isn’t a problem for larger companies who are shifting huge volumes of stock, but for us this would be an issue as we'd run the risk of the bags breaking down in our warehouse and being wasted which would ultimately be even less environmentally friendly! We are certainly keen to find a more eco alternative, but unfortunately until the packaging world improves the options available to us, we can’t move away from the polybags, as we have to ensure our products remain fully protected. Hopefully something suitable will come along soon. Keeping our fingers crossed! Best wishes, the PJ Pan team.

Posted 9 months ago

“Pleased with my pajama bottoms, great colour but too long in the leg for me. Need to get them adjusted.”

Posted 1 year ago

“Fast delivery but would be nice if came in a box.”

Posted 1 year ago

Hi Peter - thank you for your reviews and we're very pleased to hear you're loving your new dressing gown. With regards to the packaging, it is difficult to balance every customer's wish but we try to keep it to a minimum from an environmental perspective. We do still offer a luxury gift wrapping service for those that would like a box, but I'm afraid this is a chargeable extra so we do understand this isn't something you would necessarily want to pay for if the items aren't to be gifted! Thanks again for the feedback, the PJ Pan team.

Posted 1 year ago

“Lovely company”

Posted 1 year ago

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Posted 1 year ago

“minimum of 10 characters”

Posted 1 year ago

“fantastic PJs, say came with unnecessary plastic packaging. The extra large for women could have even more room around the things!”

Posted 2 years ago

“Good website. Easy to order. Excellent eco packaging.”

Posted 2 years ago

“Good service, arrived when they said they would.”

Posted 2 years ago

“Excellent quality Pajamas!”

Posted 2 years ago

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Posted 3 years ago

“Really pleased with my purchase & will be ordering more.”

Posted 3 years ago

“Too expensive”

Posted 3 years ago

“Material and construction of the pyjamas if superb.”

Posted 3 years ago

“Very good quality but short of some stock”

Posted 3 years ago

“My first attempt (post Brexit) to commit to purchasing British Made where ever possible. Quality and style were excellent. Probably a little more than I would normally have paid but worth it. These PJs look brilliant worn by the recipient of my gift. She was also pleased by the look and feel but commented that they would get most use during the warmer months.”

Posted 3 years ago

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PJ Pan is rated 5.0 based on 1,891 reviews