“DoodleTogs were fantastic, they answered all of our enquiries quickly and went out of their way to ensure that our t-shirts were delivered in time for our fundraising event. Becky was an absolute star and we are very happy with our purchase. Thank you.”
“The product came in due time. Furthermore, the designer portal was very convenient to use and the prices of the products are fantastic if compared to other similar brands. DoodleTogs could improve on the print quality of larger images though, but that is a minor problem. I would like to see an embroider function soon from this company.”
“Placed an order for 10 pairs of socks, when they arrived there were faults with the printing on 3 items. Contacted the company and received a reply a week later apologising and saying he had been away and would send replacements. Replacements have not been received, email asking for confirmation they have been sent or a part refund have gone unanswered and the phone always goes to voicemail. Awful service would strongly advise you to search for a more trustworthy company.”
“I am very happy with the service I got from Doodle Togs, communication was key and turn around time was awesome.
Becky who has helped me through the process and always kept in touch. I will be ordering more and using them more often as I grow my business as an artist.
Dealt with me very well. Thank you guys”
“I placed an order for 10 bags with a logo. I contacted the costumer service to make sure the logo would be printed in good quality and I received plenty of information by email. At some point some automatic emails confused me but it was not a huge problem.
Unfortunately then the logo was printed with a colour mistake. I wrote them again explaining the problem and, after not too much waiting, I received information that they would send me a correct replacement, which happened.
All in all, a good service which I will gladly use again if needed.”
“I ordered a personalised neck pillow for my friend who was off travelling and the design turned out perfectly and just how I imagined - she loved it! The pillow was good quality and the photos came out very clear and well printed. Thanks!”
“Where do I start the socks are amazing the quality is better than expected & my partner is going to love them. I’ll be buying more of these as they’ll make lovely stocking fillers & fun gifts.”
“I was extremely pleased with my purchase.
The customer service is excellent and most efficient, my adviser was named Becky and she was most helpful, nothing was too much trouble. A credit to your company.”
“Printed letters peeled off on first use. The issue was then ignored by customer services. After a lot of hounding on my part, I eventually got a reprint, but even this was incomplete with the hoody not being reprinted. Not happy.”
Hey Alison,
Sorry to hear about the issues with your original order but glad to hear you received the re-prints. Please can you email becky@doodletogs.com with any discrepancies and we'll be happy to resolve.
Thanks,
Becky & The Doodletogs Team
“Absolutely useless! My placed my order with 3 items and it double I clicked to pay for it and added an extra item I had never put in my basket. Emailed straight away asking them to amend my order and got a reply saying they would take the extra item off but no mention of the doubling of my order. Numerous emails sent to confirm I would not receive 2 of everything but no luck and received double my order today. They have kept my money and not replied to any emails or answered the phone.
Terrible customer service, quality of the products is not great. Avoid at all costs!”
