Petzopia Reviews

Name: Petzopia
Address: Unit 1B Heath Farm, Alcester Road, Birmingham, Wythall
Rating: 4.71

4.7 Rating 1,105 Reviews

95 %

of reviewers recommend Petzopia

4.7

Based on 1,105 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Petzopia:

The City where Pets come to Life! The #1 Destination for Personalized Pet Gifts!

Visit Website

Email:

support@petzopia.com

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Petzopia 3 star review on 26th October 2018

Anonymous

Anonymous // 01/01/2019

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“Terrible customer service from doodletogs. Used to be good so reordered- big mistake. Strongly advice to avoid. Their branding is all over the place - order from doodletogs but get emails from another company, shipping receipt in another name and this review link email is for petzopia? They don’t reply to emails about lost orders and obviously have taken money at time of order. Director of operations should be fired! What what my opinion is worth - Dr chaudhary.”

Helpful Report

“WHAT AN AWESOME COMPANY! Ordered a mug with my dog Buddy's face on so I can have him next to me when I'm at work. Such a clever concept I love it. Would highly recommend”

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“Again. Another great quality product. I absolutely love it. The printing is so amazing. Much much better than other printing companies!”

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“Honestly I can't stop ordering. I ordered something similar on another printing website and I compared to Doodletogs. And Doodletogs by FAR is so much better in terms of print quality. So much more clear and they even removed something that I wasn't able to remove on my logo (a white background) which I loved. I will keep ordering from here!”

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“Thank you for my great backpack! First I didn’t receive confirmation once I placed the order, then after I realised about the reviews and I was very concerned. I emailed the company twice and they got back to me straight away. On the 10th day, I have received my order and I am very pleased with it, it looks exactly as I expected, brilliant!! And easy way to design on your website.”

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“OK honestly I was going to give a bad review because I didn't recieve a confirmation email and I thought it was a scam.. On the 9th day I still didn't recieve what I ordered but on the 10th day I recieved what I ordered and I'll be honest. I really like how they done it. Its exactly how I wanted it. Love it!”

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“There's no way to track my order. No one responds to my emails. I've emailed twice. Even tho I received a tracking number... There's no way to track my order.”

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“Was a bit concerned as did not receive a confirmation email and didn’t respond to my messages but product has just arrived, 10 days after placing the order and is just as expected! Thanks!”

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“I can't recommend this company enough! They've completely exceeded my expectations. I needed to change the shipping address of my order, and customer service responded to me with a new confirmation the next day. Living in the U.S., I expected the delivery time to be a little longer. In 4 days I had received it and it's perfect! I must admit I was weary of my purchase, since the price was so great.”

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“Not a scam whatsoever Their automated email confirmation may be broken so all you have to do is send them an email asking if the order has gone through. I got a response the next day with an invoice Lovely material so happy with my purchase”

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“Really pleased with my purchase! I was a little worried as I didn’t receive a confirmation email but I messaged the company and they reassured me that the order had gone through and I was likely to receive it within 5-7 days and it came exactly on the 7th day! My bumbags look exactly how I wanted them too and I couldn’t be happier! Thank you doodle tags!”

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“My son is very pleased with his Heritage college bag which DoodleTogs printed with one of his full colour illustrations on. Quick delivery too.”

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“Ordered apron with a pocket 17 November. No email confirmation and parcel took longer than the 5-7 days delivery to arrive. Item received was an apron without a pocket. Numerous emails to company to try to get the mistake rectified, each email taking 24 hours+ to respond to. They offered 20% off apron received if I kept it or replacement. As I had paid extra for the pocket apron requested a replacement. Again numerous emails to chase, tried to ring but phone never answered and tried live chat but always off line. Finally received replacement today (7/12/19) and surprise, surprise the replacement is once again an apron WITHOUT a pocket! This company is an absolute joke and I am now considering taking this matter further. Please do not order from this company - you will regret it.”

Helpful Report

“After reading all the reviews saying they hadn’t received their orders, I thought oh No.... but I have received my order today and when I emailed them regarding my order they replied quickly and kept me up dated. Thanks DoodleTogs”

Helpful Report

“It‘s when things go wrong that you can tell good customer service from bad! Lois & Becky were really helpful sorting out a missing part of my tea towel design and even managed to add on a couple of missing spoons & return to me in time for a leaving present! That’s service! You don‘t always get the email confirmation (as others have said) but if you email with details, they are quick to respond.”

Helpful Report

“I was very nervous after reading the reviews on doodletogs. I don’t know if I got lucky, but I received my package in 13 days in Canada; a day less than what they promised. My package consisted of exactly what I ordered. Thanks a lot doodletogs!”

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“Perfect quality runningshirts. Fast handling en shipping.”

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“Can't express how delighted I am with DoodleTogs. Our order turned up today only 6 days after I placed it, fabulous quality running t-shirts and quality of printing way above anything I could've hoped for. I'm stunned and delighted all at once and will definitely be using this company again! Thanks!”

Helpful Report

“I like it but I really wish we could have full patterns for the entire onesie. If I could add my own design pattern onto the entire onesie then I would actually start buying more to sell to other people. Was planning on adding a bunch of dollar bills as a pattern but it only lets me add one dollar bill and only to one specific spot.”

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“I was very unsure about the website after I looked on the reviews after I'd already ordered, I never received and email conformation so I emailed them and still never got my confirmation. I expected it to not come but within a week it had arrived in very good condition”

Helpful Report

Petzopia is rated 4.7 based on 1,105 reviews