Petzopia Reviews

4.7 Rating 1,105 Reviews
95 %
of reviewers recommend Petzopia
4.7
Based on 1,105 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 54%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Petzopia Reviews

About Petzopia:

The City where Pets come to Life! The #1 Destination for Personalized Pet Gifts!

Visit Website

Email:

support@petzopia.com

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I received my shirts which were printed very well however the size advertised on the website is not what I received. XXL says 18/20 and 56cm across where in fact they are only 50cm across so I am unable to wear them. I have emailed twice and had no response in regards to this so seem to have wasted money through no fault of my own. Beware when ordering as the sizes are not correct as advertised.
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Absolutely useless! My placed my order with 3 items and it double I clicked to pay for it and added an extra item I had never put in my basket. Emailed straight away asking them to amend my order and got a reply saying they would take the extra item off but no mention of the doubling of my order. Numerous emails sent to confirm I would not receive 2 of everything but no luck and received double my order today. They have kept my money and not replied to any emails or answered the phone. Terrible customer service, quality of the products is not great. Avoid at all costs!
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Placed an order for 10 pairs of socks, when they arrived there were faults with the printing on 3 items. Contacted the company and received a reply a week later apologising and saying he had been away and would send replacements. Replacements have not been received, email asking for confirmation they have been sent or a part refund have gone unanswered and the phone always goes to voicemail. Awful service would strongly advise you to search for a more trustworthy company.
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Misprinted and I have been trying to get hold of them for four days..... Never answer the phone. Please contact me as a matter of urgency.
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Thank you so much for my personalised boxer shorts for my boyfriend - printed exactly as I designed on great quality shorts. Very fast production/delivery (delivered to Ireland in 7 days from placing the order). Thumbs up guys,I will definitely come back for more. Many many thanks again.
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My item arrived within a week and quality of the clothing was as expected, but be aware to make sure that the image you provide is high res, even if it looks clear on the online tool as it can still come out pixelated as it was in my case.
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I was asked to write a review but have not received my order.
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Hi Shelia, We are very sorry that you had a disappointing time shopping with us. This is not what we aim for. If you could email us at hello@doodletogs.com we can look into rectifying this for you. Thanks. Doodletogs Team
The product supplied was delivered late and then misspelt. I have called and emailed and no one has come back to me. Atrocious!
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Dodgy as. No confirmation of order. No response to query. No present for my son's birthday. Very unhappy. Do not recommend.
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I paid for express delivery on a Tuesday which was supposed to have come within 48 hours. I then called to chase it on the Friday only to be promised by the lady I spoke to that I would have a Saturday delivery as I needed the items for the Sunday. My package was deliver to me on the Monday almost a week after I had ordered. There’s was no apology and no refund of express delivery charge.
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Sizing off Looks cheap
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Printed letters peeled off on first use. The issue was then ignored by customer services. After a lot of hounding on my part, I eventually got a reprint, but even this was incomplete with the hoody not being reprinted. Not happy.
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Hey Alison, Sorry to hear about the issues with your original order but glad to hear you received the re-prints. Please can you email becky@doodletogs.com with any discrepancies and we'll be happy to resolve. Thanks, Becky & The Doodletogs Team
(+) great range of t-shirt colours - a compelling plus over other printing sites (+) easy to navigate (+) really swift printing and postage (-) the print design has been REALLY wonky on 2 out of the 3 t-shirts I've had printed = I'm going to give them one more chance to print stuff straight... ... because if the prints were straight it'd be a ***** (that's 5 stars, not a swearword)
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A good quality, strong bag. The colour print on the bag was very clear and accurate to the one given.
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I have had a really bad experience, messed up on my order 2x! nobody reply's back to the email and nobody answers the phone! I would not recommend it at all!
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Ordered some slippers which were delivered minus the photo. Emailed to the team who promised to redo the order. Heard nothing since - 2 weeks ago, Have sent them 7 emails and a voicemail. Now posting this review to see if this elicits any response.
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On 2nd November, I ordered a blue iPad mini case for my Dad for Christmas. It’s now been over 2 weeks since I ordered it and it still hasn’t arrived. They say “printed in 24 hours”, so I see no reason why it’s taking so long. I emailed them, asking what’s happened to it, and they said they’d track it for me. They still haven’t replied. I definitely wouldn’t use this site again.
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I designed and paid for a make up bag. It didn't arrive, the company then sent another one out, which didn't turn up. They then sent a 3rd one, which did turn up, but wasn't the one I ordered (I ordered the small size), at this point I contacted them, and they said we will send out the correct size, which I haven't had... I haven't bothered contacting them again, as I'm losing patience with the whole situation..
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There's no way to track my order. No one responds to my emails. I've emailed twice. Even tho I received a tracking number... There's no way to track my order.
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Perfect quality runningshirts. Fast handling en shipping.
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Petzopia is rated 4.7 based on 1,105 reviews