“I’ve been looking for this particular part for a very long time. I had previously found it on other websites but it was exorbitantly priced. I’m so glad I looked at your website and found it.”
“Very disappointed with fedex as they did not send me a tracking number to follow the order, as noted on the order we close at 1pm, so did not receive the order until a week later, we never had this trouble when you used DHL. Also when delivered you sent me bbq sauce which was out of date, as I had so much trouble with the delivery, it wasn't worth making a fuss as it only cost a few pounds, and one of my sausage casings bag had burst.
Kind regards
Phillip Rees (J W Millward butchers)”
Dear Phillip - we're really sorry to hear you've had a bad experience with us. One of our team will be in touch with you soon to see if there's anything we can do by way of apology.
“Delighted with product 10/10 will definately buy again, although 1 down side postage was a little pricey, but I take on board thats not down to you.
Thankyou”
Hello Alex,
Sorry to hear you have not received your order.
This was posted out to you via Royal Mail on Wednesday, 14th January 2026.
If you still have not received this by tomorrow, please let us know, and we will send out an additional washer free of charge.
My apologies for any inconvienence coursed.
“Very good quality sheep casing (ordered 20/22mm on spools). So easy to work with. Arrived very quickly. Just there was none dispatch or tracking note.
Will order again
Ales”
Hi Betty, thanks for taking the time to leave a review, and I’m really sorry the sauces arrived split and made a mess of the rest of your order.
We’ve already processed a full refund, but we’d love the chance to make this right for you next time. Please get in touch with us at sales@pfmplus.co.uk if you need further assistance.
We’re a small family business, and we genuinely appreciate your support and feedback.
Thanks,
PFM Plus
Thank you so much for your kind words, Jonathan! We’re thrilled to hear you’re happy with our products and service.
Best wishes,
Team Parkers Food Machinery Plus
“Excellent service, very pleased with them. Not all the items were in stock at the time, so went on back order. The items in stock arrived next day and the back order stock arrived within three days, so no complaints here with service. Will use them again as I have done so in the past.”
“Website easy to use. Product and delivery excellent.
Have used before, always helpful even for a very small order.
Would recommend and use again.
Thank you”
