“Yes. We ordered a couple of items from Parker’s food. They arrived very quickly. In perfect condition. They are first class and can’t wait to purchase more products from them. I say well done. You are getting it right. They get full marks from me 👌”
“Only had 1 honey glaze in stock. I needed more.
I ordered Sunday but only got delivery on Thursday with no comms on progress.
The order was incorrect.
So not a great transaction, however the person I liaised with was helpful, apologetic and aimed to resolve the issues. So what would have been a 1 turned into a 3. I'll try once more and hopefully I can give a rating of 5”
Hi Stuart,
Thank you for your honest feedback. We sincerely regret the stock and delivery issues you experienced—we understand how frustrating that can be.
Regarding the MRC Honey Roast Glaze, it's a less frequently requested flavour, so we typically keep only one tub in stock at any given time.
With regards to the delivery schedule, since your postcode falls within our "Local Van Delivery" zones, we aim to minimize environmental impact by delivering to specific areas on designated days. We are in your area every Thursday, and this is noted at checkout.
We truly appreciate your patience and are delighted to hear that our team member was helpful in resolving the issues. Your willingness to give us another try means a great deal to us, and we’ll do our best to make your next experience a seamless, five-star one. Thank you for your support!
“Excellent customer service , nice to speak to a real.person whio was really helpful , and gave me product details of what l enquired about and ordered”
Thank you for your support and positive 5-star feedback Nicola, we are so pleased to hear you are happy with our customer service and delivery!
The PFM Plus team😊
Thank you for your support and positive 5-star feedback Garry, we are pleased to hear you are happy with your product and the delivery!
The PFM Plus team😊
We greatly appreciate your support and positive 5-star feedback John, and are so pleased to hear that you had a fantastic experience with us.
The PFM Plus team😊
