Hello Alex,
Sorry to hear you have not received your order.
This was posted out to you via Royal Mail on Wednesday, 14th January 2026.
If you still have not received this by tomorrow, please let us know, and we will send out an additional washer free of charge.
My apologies for any inconvienence coursed.
“Very good quality sheep casing (ordered 20/22mm on spools). So easy to work with. Arrived very quickly. Just there was none dispatch or tracking note.
Will order again
Ales”
Hi Betty, thanks for taking the time to leave a review, and I’m really sorry the sauces arrived split and made a mess of the rest of your order.
We’ve already processed a full refund, but we’d love the chance to make this right for you next time. Please get in touch with us at sales@pfmplus.co.uk if you need further assistance.
We’re a small family business, and we genuinely appreciate your support and feedback.
Thanks,
PFM Plus
Thank you so much for your kind words, Jonathan! We’re thrilled to hear you’re happy with our products and service.
Best wishes,
Team Parkers Food Machinery Plus
“Excellent service, very pleased with them. Not all the items were in stock at the time, so went on back order. The items in stock arrived next day and the back order stock arrived within three days, so no complaints here with service. Will use them again as I have done so in the past.”
“Website easy to use. Product and delivery excellent.
Have used before, always helpful even for a very small order.
Would recommend and use again.
Thank you”
“This is my second order from Parkers and I have purchased euro boxes for sending out meat. Order has arrived very quickly each time with no issues. Would recommend.”
“Yes. We ordered a couple of items from Parker’s food. They arrived very quickly. In perfect condition. They are first class and can’t wait to purchase more products from them. I say well done. You are getting it right. They get full marks from me 👌”
“Only had 1 honey glaze in stock. I needed more.
I ordered Sunday but only got delivery on Thursday with no comms on progress.
The order was incorrect.
So not a great transaction, however the person I liaised with was helpful, apologetic and aimed to resolve the issues. So what would have been a 1 turned into a 3. I'll try once more and hopefully I can give a rating of 5”
Hi Stuart,
Thank you for your honest feedback. We sincerely regret the stock and delivery issues you experienced—we understand how frustrating that can be.
Regarding the MRC Honey Roast Glaze, it's a less frequently requested flavour, so we typically keep only one tub in stock at any given time.
With regards to the delivery schedule, since your postcode falls within our "Local Van Delivery" zones, we aim to minimize environmental impact by delivering to specific areas on designated days. We are in your area every Thursday, and this is noted at checkout.
We truly appreciate your patience and are delighted to hear that our team member was helpful in resolving the issues. Your willingness to give us another try means a great deal to us, and we’ll do our best to make your next experience a seamless, five-star one. Thank you for your support!
