Paper Bag Co Reviews

Name: Paper Bag Co
Address: Unit 6 Woodlands Industrial EstateEden Vale Road, Unit 6 Woodlands Industrial EstateEden Vale Road, Wiltshire
Rating: 4.80

4.8 Rating 500 Reviews

94 %

of reviewers recommend Paper Bag Co

Company Reviews

Metrics

Info

4.8

Based on 500 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Paper Bag Co 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the service as always. Thanks Guys”

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“Firstly we were really pleased with the product. It's a well made, good quality bag and the logo came out really well too. Also we were pleased at how effortless it was - the communication was easy and from giving the go ahead to receiving the bags was 2 weeks. We would definitely use Paper Bag Co again.”

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“Paper Bag Co were great from start to finish. Easy to liaise with, fast turnaround and fantastic products. I wouldn't hesitate to use them again.”

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“I am so happy with the printing I had done. Jim made the whole experience super easy and stress-less :) Thank you. My customers were soo pleased and as always love the quality of the bags”

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“Jim was Florence were great. We had a fast turn around which they managed to pull out of the bag! Super impressed with the quality and print of the bags too! Thank you!”

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“Respond well, great prices, easy to contact, on time deliveries......love em!”

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“Friendly staff. Easy to communicate. Fast service and excellent quality bags. We will used them again. Really happy, thank you.”

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“Excellent customer service, quicker lead time than other companies, competitive prices and an excellent end product. Really happy, thank you!”

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“A very efficient service and great quality. The bags arrived ahead of schedule and were perfect. This is the second time we've used them and will continue to do so as they are very professional and reliable with friendly staff. Well done!”

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“The quoting and ordering process was easy and efficient, even when I asked for amendments to my quote. It was easy to speak to someone on the phone when I had questions. The finished product arrived sooner than expected, on a high quality material and great print clarity. Thank you for your help!”

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“Fab service and super fast turnaround! Thank you”

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“Very efficient service and very friendly staff”

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“Thanks very straightforward and speedy delivery.”

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“Always great quality, and this time i was advised on an alternative which worked out better at less of a cost to me...so excellent advice....thankyou so much again....i can highly recommend..”

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“Paper Bag Co have been an absolute pleasure to deal with. Jemma, who helped me, went out of her way to get my last-minute order done in time and delivered incredibly quickly. Even when I missed the delivery, she ensured it was rescheduled immediately and was always extremely friendly and happy to help. The environmentally friendly, ethically sourced nature of their bags was also very important to the conservation charity that I work for. Can't wait to use them again!”

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“We needed some promotional bags for our new community hub. We also wanted the bags to be ethically sourced. We found the Paper Bag Co very helpful with reassurances that the bags are manufactured in a Fair Trade certified factory and are audited regularly. They also provided advice on the logo format. The whole process was trouble-free and Dan and Florence were really professional and supportive. We would highly recommend this company.”

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“The Paper Bag Co was the only company I contacted who were happy to discuss my enquiry over the phone. An excellent price was offered for the 100 charity shoppers and a draft design sent within hours. The order was dispatched within week and arrived by courier the day after it left the factory. The quality of the linen bag, the size and the printing were all first class. I would highly recommend the Paper Bag CO!”

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“Great communication on a quick turn around project.”

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“Many thanks for a very efficient service, with an excellent quality, competitively priced paper bags. We will look forward to doing further business with you.”

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“Great bag, great communication :) Will be placing another order!!”

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Paper Bag Co is rated 4.8 based on 500 reviews