ORION Reviews

Name: ORION
Address: Orion, Unit 3 Orion Way, Far Lane, Orion, Unit 3 Orion Way, Far Lane, Leeds
Rating: 4.86

4.9 Rating 270 Reviews

100 %

of reviewers recommend ORION

Company Reviews

Metrics

Info

4.9

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

0113 2320555

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Good prices. Assembly instructions left a lot to be desired.”

Helpful Report

Posted 10 years ago

Dear Barry, Thank you for your comments. We always strive to deliver the best possible service and we have spent much time working on the flat-pack instructions, including technical drawings for each stage of the build; however, we greatly value all feedback so we will be contacting you shortly to find out how we could further improve things.

Posted 10 years ago

“We needed a cabinet and accessories pretty quick for a site in Glasgow, We had contacted a few companies who all said delivery to Scotland was a problem but not Orion. The cabinet and accessories arrived a day early and it was pre-built. Fantastic service and I they will now be our choice for rack cabinets. Alan O'Keeffe Director AOK Digital & Security”

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Posted 10 years ago

“Cheapest price for a 27u Cabinet and delivered it promptly”

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Posted 10 years ago

“You said when the parts would arrive and they did. You were helpful on the phone Good work”

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Posted 10 years ago

“Office Acoustic Rack. Arrived well wrapped and undamaged. However, having not had one of these before, it would have been nice to have had an explanatory leaflet with it. We did eventually work out that the door is SUPPOSED to not shut straight - the deliberately tapered foam door seal was the giveaway. We assume it is so that untidy network managers can run cables out of the front of the cabinet but still be able to leave it locked? Not something we would do, and we'd have preferred the door shut straight instead. There is quite a bit of rumble from the fans, which do not seem to have any temperature control, so they run all the time regardless of the heating load in the cabinet. Would have liked to have had a temperature control, but that's just a Farnell order away, I suppose. Just niggles. Very happy with the product overall.”

Helpful Report

Posted 10 years ago

Dear Simon, Thank you for your feedback. We will contact you shortly to discuss these issues in more detail as it doesn't sound right to us, the fans should not make any noise - they are ultra low noise fans which are the quietest available on the market. We will be in touch shortly - thank you again for your comments, all feedback is greatly appreciated. Regards, Orion Customer Services

Posted 10 years ago

“Very pleased with the product(S) and delivery lead times”

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Posted 10 years ago

“Good sized & well built cabinet, speedily dispatched. Thank you”

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Posted 10 years ago

“Great value for money.”

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Posted 10 years ago

“Very friendly company and decent people to do business with! Highly recommended..:)))) 5*****”

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Posted 10 years ago

“Great service, very happy and will use again :)”

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Posted 11 years ago

“Staff was very helfull and freindly”

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Posted 11 years ago

“Arrived on time, good delivery service.”

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Posted 11 years ago

“First time I have dealt with the company, great prices, great service and delivered when they said. What more can you ask for ?”

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Posted 11 years ago

“Very competitive price and great value!”

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Posted 11 years ago

“Good.”

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Posted 11 years ago

“Equipment arrived on time! Thanks”

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Posted 11 years ago

“A high quality product, despatched and delivered as scheduled - very pleased.”

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Posted 11 years ago

“I ordered the cabinet by phone and the salesperson was extremely helpful, the goods were delivered in good condition within 5 working days. I'm proud to buy British. Malcolm Styles.”

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Posted 11 years ago

“Excellent communication and everything done as promised and good quality product at a competitive price. Not very often you come across companies like these. Would recommend.”

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Posted 11 years ago

“Perfect in 1 word. The cabinet is fantastic, delivery was fast, overall perfect.”

Helpful Report

Posted 11 years ago

ORION is rated 4.9 based on 270 reviews