ORION Reviews

Name: ORION
Address: Orion, Unit 3 Orion Way, Far Lane, Orion, Unit 3 Orion Way, Far Lane, Leeds
Rating: 4.86

4.9 Rating 270 Reviews

100 %

of reviewers recommend ORION

Company Reviews

Metrics

Info

4.9

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

0113 2320555

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Original server rack ordered was 800mm wide when we discovered it would not fit through the doorway. Appreciate it was within a few hours of placing the order but the sales lady I dealt with was extremely helpful and changed the order to a 600mm wide unit and cancelled the original order. Very helpful and efficient. The cabinet was ordered on a before noon delivery on a specific day and arrived at 8.45am on the required day. The driver could not get the lorry into the yard through either entrance because of width restrictions so we unloaded the cabinet in the road and used his pallet trolley to get the cabinet near the building it was to be located. The driver then assisted me to carry the cabinet up a few steps to its final destination where I examined it by removing all packing and simply wheeled it into place. All in all a relatively painless experience and was pleasantly surprised at the quality of the cabinet and would have no hesitation in using them again for further purchases. Allen Fowler - Four County Services Ltd - Sales Director”

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Posted 10 years ago

“Easy website and quick delivery. Fully informed”

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Posted 10 years ago

“Excellent Customer Service with quick replies to all queries. Speedy Delivery”

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Posted 10 years ago

“The process was easy and highly responsive. Paul, the delivery driver was a complete joy, thoroughly professional and went massively over and above the call of duty in order to help us get the rack into site. I would not hesitate to recommend Orion to anyone wishing to buy one of their products.”

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Posted 10 years ago

“Product very good for the price. Product order,configured and delivered within 3days”

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Posted 10 years ago

“Excellent service, Quick delivery and knowledgeable sales staff on hand to help with any questions raised over the phone. Also not once was i left waiting on hold for someone to answer whilst calling for assistance with the order I placed.”

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Posted 10 years ago

“Excellent, what more can be said.”

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Posted 10 years ago

“Very quick service. Would use again.”

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Posted 10 years ago

“The quality of the rack, shelving and brackets is second to none, even at the entry level it is superseding the quality of other competing products that are advertised as being "top end".”

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Posted 10 years ago

“I was recommended to use Orion and was not disappointed with the product. Very well made and fit for purpose. Excellent service!”

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Posted 10 years ago

“Very user friendly website and ordering system and the staff could not have been more helpful when I rang to inquire if my order would be `next day` delivery. I would definitely use Orion again and would recommend them to other colleagues and contacts.”

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Posted 10 years ago

“Website was clear and easy to use and selection of the right cabinet for our requirements was very straightforward. Cabinet arrived promptly, well packaged, and perfect for the job. Thank you!”

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Posted 10 years ago

“Website was clear and easy to use and selection of the right cabinet for our requirements was very straightforward. Cabinet arrived promptly, well packaged, and perfect for the job. Thank you!”

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Posted 10 years ago

“very satisfied from order to delivery - product knowledge is fabulous and the delivery was made before I'd even had time to check in with them for an estimated time - thank you!”

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Posted 10 years ago

“Quality product and competitively priced. Helpful advice from Orion sales department and easy on-line ordering experience with prompt despatch. Product arrived as expected and well packed for shipment. Full marks overall!”

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Posted 10 years ago

“Good quick service, and although the 2 of the wheels were damaged in transit, replacements were shipped immediately, and arrived the next day. Overall an excellent service”

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Posted 10 years ago

“I have used Orion on numerous occasions and have been very happy with customer service and never had any problems with deliveries. Please keep up the good work as I will be purchasing next week.”

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Posted 10 years ago

“The service was great and the team kept me in the loop”

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Posted 10 years ago

“I was more than pleasantly surprised at the ease of ordering and the notifications throughout the whole process. The website was very intuitive and we found exactly what we needed at a cost which was much lower than anticipated. Does exactly what it says on the tin! Iain”

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Posted 10 years ago

Hi Iain, Thank you for the positive review, we look forward to working with you again and are extremely pleased you are happy with our service.

Posted 10 years ago

“the cabinets are of great quality. the service was okay and they delivered on time what more can you ask for I will be ordering all my free standing cabs from Orion as they are competitively priced and no problem ordering”

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Posted 10 years ago

Thank you Keith, it was a pleasure doing business with you and we look forward to working with you in the future.

Posted 10 years ago

ORION is rated 4.9 based on 270 reviews