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Off the Map Travel Reviews

4.9 Rating 188 Reviews

100 %

of reviewers recommend Off the Map Travel

Company Reviews

4.9

Based on 188 reviews


Customer Service
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(44) 0800 5668901

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info@offthemap.travel

Off the Map Travel 5 star review on 9th January 2024

Off the Map Travel 5 star review on 9th January 2024

Off the Map Travel 5 star review on 9th January 2024

Off the Map Travel 5 star review on 9th January 2024

Off the Map Travel 5 star review on 9th January 2024

Off the Map Travel 5 star review on 31st March 2023

Off the Map Travel 5 star review on 31st March 2023

59

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had an amazing trip to Abisko and the Northern Lights, the trip was planned to perfection by Off the Map, from the moment we landed at Kiruna to the moment we flew out we didn't have to think about anything other than enjoying the time we had there. The service and quality of everything was superb, from the hotel, to the excursions, to the travel arrangements. We would highly recommend them to anyone planning a trip to the Northern Lights.”

Posted 6 years ago

“Put together an interesting, customized activity that met all the requirements we had for a 6 day experience in Lapland.”

Posted 6 years ago

“From start to finish they were incredible. I would not hesitate to use them again and am already planning my next trip with them. They ensured we saw the very best of Iceland in a short period of time. Katy and Florence were brilliant. Flo understood our requirements and her recent experience of Iceland meant she could not only help guide us as to what we should see over our long weekend but also went as far to suggest some restaurants etc whilst we were over there giving us a really personal experience. The accommodation and the tours we booked through them were exceptional, from the luxury experience at the blue lagoon to the knowledgeable guide who took us around the golden circle, it is clear that Off the Map Travel have people who know their holiday destinations through first hand experience and have consequently hand picked the people and companies they deal with. There should be more stars available!!!”

Off the Map Travel 5 star review on 30th December 2017

Off the Map Travel 5 star review on 30th December 2017

Off the Map Travel 5 star review on 30th December 2017

Posted 6 years ago

“Completely seamless holiday experience in a fabulous location with stunning trips and exceptional food. Highly recommend.”

Posted 6 years ago

“Poor detail in excursions. Not enough info given and poor quality of excursions. The guided tour with the elderly woman included talking about her daughters traditional outfits and mannerisms, stopping on the streets and looking at her phone for 10 minutes, which felt like a waste of time as this happened on numerous occasions. The dinner cruise was suggested as I made it clear to the tour operator that it was my wife's 30th birthday so this cruise was recommended. The cruise was on a fishing boat, poorly decorated (it looked like an old 1960's worn down pub) pictures of tourists catching fish on the walls, worst meal we had eaten in Tromso (chinese take aways were better). We both had stomach issues the same night and next morning following this. We sat on a boat for 3 hours eating a poorly prepared meal and smelling of fish. The hotel was a small room. I acknowledge I wanted to pay less than the proposed 4 star but with such a small hotel room I was not informed of how small this was. We both struggled to move around and there was only space for one suitcase and storage for one. This made the whole stay very uncomfortable.”

Posted 6 years ago

“Making it possible to travel to exotic places in the Far North!”

Off the Map Travel 5 star review on 21st April 2017

Posted 7 years ago

“Katie planned a great tour of arctic Sweden and Norway for us. We thoroughly enjoyed the adventure, including dog sleds, snowmobiles, northern lights photography, Sami & reindeer experiences, boat tours, sea eagles, polar park, and glorious primordial landscapes. Everyone we met, especially the arctic guides, was friendly, vibrant, and loved living in this beautiful, fresh environment. Every day was special and exciting. We packed well, with proper warm clothing, and when we went out into the chilly nights to search for the lights, the guides provided even more protective gear. They looked out for us well, and we enjoyed the challenging elements. We'll never forget this adventure!”

Off the Map Travel 5 star review on 7th April 2017

Posted 7 years ago

“I like the personal touch and their ability to advise on an excellent itinerary after listening to your requirements. OTMT suggest enhancements where possible, but all within the budget you are aiming for. You end up with a first class itinerary for your holiday. Even when nature intervened with a major storm, OTMT were working behind the scenes in order to keep the itinerary whole and with the least disruption for ourselves. Communication was vital at this stage and OTMT did not disappoint.”

Posted 7 years ago

“Thank you for organising such a fantastic trip to see the Northern Lights!”

Posted 7 years ago

“Off the Map were able to produce a holiday package that exactly met our expectations. Katie was fabulous in arranging our snow adventure holiday, even though we only gave her a couple of days to get it organised. Being able to go away with the kids and not worry about transfers and activities was perfect. Whilst on holiday the Frontdesk were great at letting us know when one of our activities got cancelled and finding us other suitable options. They also managed to change our transfer times when we wanted to leave Norway early and drive across to Finland.”

Off the Map Travel 5 star review on 23rd February 2017

Posted 7 years ago

“I was looking to surprise my wife (and kids) for her 50th and the itinerary that Off the Map put together surpassed all of our expectations. A stay in a cabin (with sauna) in beautiful Bjorkliden in north east Sweden where we alpine skied on empty slopes, snowmobiled, husky sledged, ice fished and aurora hunted (no luck as it was cloudy), ate loads of reindeer cooked on open fires amongst other ways followed by 3 nights in the absolutely amazing Treehotel in north east Sweden were we snow shoed, cross country skied and went into the wilderness to capture the lights on a photography course (success - unbelievably the only night they came out - perfect timing!), ate more reindeer (excellent) and moose (which is stunning), suana'd, hot tubbed.....2 nights in the Dragonfly room culminating in the last night in the stunning new 7th room.......truly a holiday of a lifetime. All the way through Off the Map were excellent with a particular call out to Florence who has been great. We would highly recommend them and will be looking for more opportunities to use them again. Hugh Wahla”

Off the Map Travel 5 star review on 22nd February 2017

Posted 7 years ago

“The whole team gave a professional, friendly service. Nothing was too much trouble and no query too trivial. They were always happy to help. All the arrangements worked like clockwork and the trips provided were top notch.”

Posted 7 years ago

“It was a last minute trip and I feel very fortunate that I found Off the Map Travel. Katie helped me with my travel arrangements. She was responsive, knowledgeable, and extremely pleasant to work with. I would definitely use Off the Map travel again.”

Off the Map Travel 5 star review on 10th February 2017

Posted 7 years ago

“By providing us with a well planned and efficient schedule for a four day break in Iceland. It was very easy to work with the OTMT representative who listened to our requirements and was happy to respond to individual requests.”

Posted 7 years ago

“My contact at Off the Map travel was very responsive when I had some travel challenges (not the fault of the travel agency) and got things sorted right away!”

Posted 7 years ago

“Katie Watson and her group listened to our interests and, taking our budget in to account, put together a wonderful trip that we loved. Our accommodations, activities and transportation all worked together seamlessly and we had a wonderful time. You can't miss with Off The Map Travel!”

Posted 7 years ago

“off the map travel were very flexible (allowing us to chop and change activities during planning, do separate payments, request slightly delayed payments when needed and so forth). The activities they recommended were fantastic and they had a rep at the hotel that was on hand to answer any questions. They kept us up to date with everything going on in Bjorkliden and all in all we're a fantastic company to go through. One of the best holidays I've been on!”

Posted 7 years ago

“What a great find off the map travel were. They were recommended to me by a friend who booked the trip of a life time with them in North Sweden. We did a summer trip to Gozo. the island was beautiful, the accommodation was 1st class and the all the activities were excellent. This was one of the most hassle free holidays I have ever had, everything is done for you! Cannot wait to book the Northern Lights.”

Posted 7 years ago

“We really can't rate Off the Map highly enough. They listened to everything we wanted for our trip and then delivered it in spades. They showed expert knowledge of the area and activities which helped us to get the very best out of the time we had available. They went the extra mile to make our northern lights dreams (and many others!) come true and our time in Sweden magical, memorable and very, very special. Thank you!”

Posted 7 years ago

“We were part of the same group of 14. Was totally disappointed with the lack of support from Off the Map! It seems once they cashed our money they lost interest. There was zero communication from them for the whole trip! Over promised over priced and undelivered!!!!”

Posted 7 years ago

Thank you for your review. We take our customers feedback very seriously and are disappointed to hear you did not enjoy all aspects of your trip. As we have been in contact with you by phone during your trip, and subsequently afterwards by email we will respond via a email reply to your concerns.

Posted 7 years ago

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Off the Map Travel is rated 4.9 based on 188 reviews