Off the Map Travel Reviews

Name: Off the Map Travel
Address: Office 1, 1C Uppingham Gate, Oakham, Rutland
Rating: 4.94

4.9 Rating 188 Reviews

100 %

of reviewers recommend Off the Map Travel

Company Reviews

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4.9

Based on 188 reviews

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Phone:

(44) 0800 5668901

Email:

info@offthemap.travel

Location:

Office 1,
1C Uppingham Gate,
Oakham
Rutland
LE15 9NY

Off the Map Travel 5 star review on 9th January 2024

Sophie & Guy

Off the Map Travel 5 star review on 31st March 2023

Faith

Anonymous

Anonymous // 01/01/2019

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“Amy was a great help with planning this trip. Our trip turned out amazing. I also was very grateful for Off the Map's Front Desk service, which promptly handled an on the spot issue we had.”

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Posted 8 months ago

“Amy planned a fantastic trip! Everything was very well-thought out. All transfers went smoothly, accommodations were amazing, great restaurant recommendations and the tours were once-in-a-lifetime, can't book it yourself off the internet experiences. The guides were all fantastic. Communications were prompt and everything worked exactly the way it was supposed to. What a pleasure! Already working on our next trip.”

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Posted 8 months ago

“The best travel experience ever on every level you can think of during a Lapland expedition (food, activities, timings, accommodation, transport, service, equipment…). I highly recommend Off The Map Travel for their outstanding level of professionalism and detail oriented mindset!”

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Posted 11 months ago

“We originally hired Off the Map Travel in 2020 to set up a trip to see the Northern Lights. That didn't happen, thanks to COVID. But, we persisted and in March of 2023, we took a 16-day trip that included both Iceland and Norway. IT WAS MAGICAL! Off the Map took care of everything! We were pampered at every stage of our trip. The people they hired and the activities they planned added up to a trip that will set the standard for any we'll ever take in the future. Alex and his team were fabulous! We recommend them without restraint!”

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Posted 1 year ago

“Fantastic trip to Svalbard which delivered the true Arctic experience we were hoping for. The hotels were excellent and the activities - dog sledding and snowmobile expedition were lead by first class guides. Top tip! The champagne tasting in the world's most northerly wine cellar in the exceptional Funken Lodge is not to be missed!”

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Posted 1 year ago

“My family and I traveled to Sweden to see The Northern Lights in March of 2023. From the planning process to every detail of the trip, I could not have been more pleased with our experience. Alex was exceptional to work with. His guidance on the time of year, where to stay, activities to do and how to get to and from everything was spot on. I have never used a tour company before but thought a trip of this kind would be easier with some help. I am so glad that I did. The entire week was seamless and completely stress-free, allowing us to truly enjoy Sweden and our time together as a family. I will be recommending Off The Map travel to friends and family and will certainly be using them myself again in the future.”

Off the Map Travel 5 star review on 28th March 2023

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Posted 1 year ago

“EXCEPTIONAL SERVICE THROUGHOUT THE ENTIRE PLANNING AND BOOKING PROCESS - TRAVEL AGENCIES DON'T GET ANY BETTER THAN THIS. A BRILLIANT, SEAMLESSNESS EXPERIENCE MATCHED BY THE HOLIDAY EXPERIENCE ITSELF. WOULD RECOMMEND 'OFF THE MAP TRAVEL' TO ANYONE CONSIDERING BOOKING FOR A NORDIC EXPERIENCE ' PAR EXCELLENCE'.”

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Posted 1 year ago

“I would thoroughly recommend this company. Their planning and advice was spot on. Alex responded to my calls and emails very promptly. I will definitely use them again for future trips.”

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Posted 1 year ago

“Holly from Off the Map travel was brilliant planning a perfect trip that enabled us to do all that we hoped for with no worries or hassle of any kind. She took account of our needs and arranged everything giving us excellent advice and guidance. We are very impressed with the company’s efficiency and consideration and would certainly recommend them.”

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Posted 1 year ago

“Off the Map & Holly were terrific in helping us plan a fairly last minute trip over the holidays. Holly recommended a great location & activities to meet the goals for our trip that we had set. She stuck with us as some curve balls in our planning were thrown our way which caused us to delay our ability to book expeditiously. Would recommend both Holly and Off the Map travel to anyone!”

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Posted 1 year ago

“I used OTMT to organise a holiday to see the Northern Lights for my partner's 50th birthday. They took the time to understand my priorities, the kinds of places we like to stay and the things we like to do. They recommended a fabulous itinerary in Norway centred around the Lyngen Experience Lodge. The holiday itself lived up to expectations and I have no hesitation in recommending OTMT. They listened carefully during the planning and delivered the perfect present for my partner.”

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Posted 1 year ago

“Excellent service from start to finish! Highly recommended!”

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Posted 1 year ago

“Off the Map Travel was great! Alex helped us plan the most amazing 10 day honeymoon to Iceland. He gave us great recommendations and was so patient with us during the planning process!”

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Posted 2 years ago

“We planned a vacation to Finland to view the Aurora Borealis, and it did not disappoint! What a wonderful experience it was to work with Off the Map Travel. They have excellent communication skills and provide extremely detailed information on what to expect. We had the pleasure of working with Amy, who was lovely. Nothing equals this level of service; we can't wait to get in contact again.”

Off the Map Travel 5 star review on 10th January 2022

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Posted 2 years ago

“Fantastic experience working with the team. At all times they were responsive, quick to find alternatives, and very knowledgeable. They continued to stay on top of things with COVID which I appreciated.”

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Posted 2 years ago

“Off the Map Travel did a wonderful job organising our trip. We had just the right amount of activities versus free-time planned. I really appreciated how our travel counsellor listened to our priorities and incorporated them into our itinerary. Thank you!!”

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Posted 2 years ago

“Our group of 7 (two families) booked a 10 day trip to Sweden, and wanted to explore more of the country than just Stockholm. So glad to have found Off the Map Travel (OTM), as they made getting "up north" to a beautiful part of the country to chase the Northern Lights SO easy. Those 5 days were the absolute highlight of the trip, and booking with OTM gave us access to truly unique, boutique stays that were private to our small group. Our planning guide, Amy, was thoughtful, detailed, and timely in communications with me throughout the planning. OTM offers full concierge planning support, but as our families are seasoned travelers, Amy was flexible to work with me for our group to manage portions of the in-Sweden travel on our own so we could use "points" for travel cost offsets. Once on the ground, it was so much fun, with great activities, tasty, high-quality local/traditional foods, absolutely on-point accommodations and gracious, friendly hosts and activity guides. The included heavy-duty cold-weather outerwear (the "Supersuits!") and warm boots were indispensable. We appreciated they stayed with us for the duration of our time with OTM, as we wore them everywhere with our offsite activities and exploring around our lodging, too. We loved the people we met through OTM's network and adored each and every place we stayed. From a cost perspective, Scandinavia is expensive in general, so value-wise, the investment to travel with OTM was pretty reasonable. You could book a similar tour on your own, but the travel industry relationships they have for absolutely boutique lodging, activities, transport truly give you access you'd be hard-pressed to book independently. So for that, we found the slight premium in cost was worth it for the experience we had in return. Point to consider--flexibility is a must, especially with shoulder season travel as we did. We ended up dog carting vs dog sledding due to snow conditions (Amy had given heads up of that possibility at booking, and it was still amazing!), and, had a change in lodging, confirmed a few days before our trip began, noting access challenges due to the lake the original property was on not being fully frozen. As these things go, the alternate location we stayed at actually ended up a favorite for everyone because of the ambiance, comfortable accommodations, wonderful food, expanded included activities, and onsite crew. So, we appreciated how seamless the transition to the alt lodge happened, with no additional changes to our overall package. Overall, we had a blast, and would definitely look to book with Off the Map Travel again!”

Off the Map Travel 4 star review on 18th December 2021

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Posted 2 years ago

“Wow! What a company! When I wanted a company to organise a bespoke trip to Lapland for a family of 4, with different ideas of what is fun, I had no idea that it would be so simple. OTMT organised the most amazing holiday for us - out of this world accommodation, high quality excursions, transport,and even helped me sort out flights (which is something they don’t usually do). I had two agents (Holly and Ana) support me during the very long planning time (2 years thanks to Covid) and they gave me personalised and professional support. Nothing was too much trouble, even when Covid scuppered our plans. I was initially worried that their glossy website wouldn’t live up to expections, but the holiday by far exceeded them. The private portal that you log into to access travel, accommodation and activities was easy to use and clear. When in Finnish Lapland, it was clear that OTMT and our excursions company work very closely together, and that just reinforced what a good decision we made to use them. This was not a cheap holiday - we didn’t want that. We wanted value for money and we certainly feel that we got that. Our only problem is that we have fallen in love with Finland and want to return asap. We had better vet saving!”

Off the Map Travel 5 star review on 15th December 2021

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Posted 2 years ago

“We are a retired couple that was very much looking forward to the wonderful vacation planned for us by Off the Map Travel. We were going to see the Northern lights in both Iceland and Norway. But, because of the Corona virus pandemic, we could not go. While we are fighting the airlines who want to charge us a 37.4% "rebooking" fee (talk about taking advantage of seniors!!), Off the Map Travel has rebooked us for next year with no additional charges!!! The measure of a company is best made by seeing how they treat their customers in a crisis!!! Kudo's and thanks to Holly and her team!!!”

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Posted 4 years ago

“We have just returned from our Norway trip organised by Holly from ‘Off The Map’. We had such an amazing time as Holly had organised a perfect itinerary. All of the excursions and transfers ran smoothly and accommodation really suburb. We would throughly recommend ‘Off the Map’ and will be using them again. Diane”

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Posted 4 years ago

Off the Map Travel is rated 4.9 based on 188 reviews