“Extremely helpful customer service team. Throughout lockdown and continuing moving forward every calls has been actioned accordingly.
Any amendments to our schedules are handled efficiently and effectively.”
Thank you for your review we are pleased to provide a efficient service for your company.
“A brilliant cost effective service at all levels. We have used Norango for over a decade now. Humans always answer the telephone which is a definite plus in the eyes of our customers and suppliers. 24/7 receptionist type service 365 days a year for such a low cost if you every compared with the cost of employing someone. A definite component in any cost effective solutions. They route the screened calls to me where ever I am leaving the client with the impression you are always there for them whether sitting in the office, on the road or even when by the pool on holiday!! Would genuinely thoroughly recommend the service. Thank you Norango for existing.”
Thank you for the lovely reply we really enjoy working with your company. Happy Christmas to you and your team.
“Norango helps our business massively with taking inbound calls that are hard to manage in a peak time. Message is always clear and helps us to follow up with a caller knowing their purpose of the call.”
“We have worked with Norango for many years and have always found there virtual receptionist service excellent. It has helped our business as we have grown and continues to do so offering invaluable out of office hours cover.”
“Narango have consistently provided an excellent service to our company. I am very pleased with the call answering service they provide us, which has been a lifesaver for my team since it's implementation a few years ago. Their management team are very honest, transparent, willing to help myself and adapt to our business needs.”
“Norango (formerly Rocket) have partnered Craftinsure since being recommended back in 2002: the longevity of that relationship is a testament to Norango's efficiency, the quality of their employees, and the excellent service they continue to provide as reflected in the satisfaction of Craftinsure's own customers.”
“We have found Norango to be helpful in every way. From setting up the account and then checking with us that things are running smoothly. To continuing to check in to fine tune things. Every staff member we have talked to has be great.”
“Norango take all our out of hours and over spill calls, as well as supporting our lone worker system for our staff deployed on remote sites. They have been supporting us for many years now and I can that they have always been professional and polite to our customers and staff, no matter what time of day or night the call comes in. An excellent service provider.”
“Norango ensure all our calls are answered professionally and personally and give immediate feedback for us to be able to act upon. The company acts as a permanent helpline, and is in effect a firstline responder, filtering queries to enable us to ensure we can direct them to the right team member. This is the most efficient approach for us and our stakeholders.”
“Nerango supply our out of hours service and filter calls through based on importance - suffice to say, working in recruitment, the service is invaluable and allows us to take the calls that are critical to the running of our business and that need to be dealt with out of hours.”
“Norango are depanedable to take calls at times which would have been inconvenient with us. We get clear communication via etiher a telephone call or email to advise. Norango are an important paert of our team.”