Nidagravel UK Reviews

Name: Nidagravel UK
Address: 4 Thorpe Court, Thorpe Waterville, Northamptonshire
Rating: 4.60

4.6 Rating 257 Reviews

91 %

of reviewers recommend Nidagravel UK

Company Reviews

Metrics

Info

4.6

Based on 257 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Nidagravel UK:

We are a Northamptonshire based Gravel Stabilisation Grid distributor and we take pride in providing our customers with a professional and friendly service.

Whether you are a keen DIYer, a landscaper, designer, builder or contractor, we offer full technical support, express delivery nationwide in 48 hours, great quality products and customer service!

But don't just take out word for it - read our customer reviews.

Visit Website

Phone:

01832776568

Email:

sales@nidagraveluk.co.uk

Location:

4 Thorpe Court,
Thorpe Waterville
Northamptonshire
NN14 3ED

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Nidagravel UK 5 star review on 29th April 2024

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a sample much later than the promised date and therefore had used an alternative manufacturer by the time it arrived”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grid sample. We are despatching samples in batches during the current Covid-19 lockdown, which can result in a slight delay. For Sample Orders Only we advise on our website and confirmation emails that delivery will be 5 - 10 working days. If you have any further queries please email the Nidagravel UK team sales@nidagraveluk.co.uk

“The ordering and delivery of the Nidagravel was easy and efficient. Delivered on the date advised. The sheets were shrink wrapped but only one corner was protected, the shrink wrap had pulled on the other corners and distorted them. Although it didn't impact on the final result it made laying them more challenging. Some form of clipping system or pegs would be useful as we laid on a slight slope and their was movement of the sheets when filling.”

Nidagravel UK 3 star review on 8th March 2021

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are pleased to hear that you are happy with the ordering and delivery of our gravel grids. No clips or pins are required with our system as the weight of the gravel holds the grids in place even on slopes up to 15%. Good base preparation and suitable edgings also help ensure an excellent finish is achieved. Thank you again for your review.

“To be honest, not great, couldn't speak to anyone and still haven't received the sample I ordered, desperate to get going with my project.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. During the Coronavirus pandemic, we are despatching sample orders in batches and so delivery takes longer than usual. We apologise for this delay and our customer service team will contact you with an update.

“Product was good but could improve customer service. No discussion or choice on date of delivery and refused to take back sheets of gravel retention that were over ordered.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear you are pleased with our gravel grids. Please note that delivery is made within 48 hours unless we are advised of a preferred delivery date and that we cannot accept the return of part orders or leftover product as per our terms and conditions. Thank you again for your order.

“I’m sure this is a good product, but it wasn’t suitable for my driveway project. I wasn’t aware when I ordered it that the gravel you need to use can only have a max size of 10mm. Ideally you need very uniform gravel of that size - 10mm pea gravel seems to have some very small chippings and wasn’t suitable. I had planned to use 20mm gravel and the mesh size of the grid just isn’t large enough. It’s a pity that you can’t get a larger grid to suit more normal size gravel that’s used in lots of driveways, I’m sure it would still offer the same benefit. Delays in getting a response from the company, meant that returning the product was not easy, and the restocking costs rather onerous.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are sorry to hear that our gravel grids were not suitable for your project. For Nidagravel 129 and 130 we recommend using a 10 - 12mm maximum size gravel. 10mm Pea Gravel would be suitable for use with these products. If you wish to use a 20mm gravel then we recommend using Nidagravel 140 as this product can accommodate a larger gravel size up to 20mm. On the rare occasion, a product needs to be returned, we organise a collection and process the refund as quickly as possible. A re-stocking fee is applied as per our terms and conditions.

“I used Nidagravel 130 to create a hard standing for my caravan. It did the job ok, but I don't thing it's as good as the green stuff you can get in the builders merchants. The £60 delivery charge is a real drawback for smaller DIY jobs.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are glad to hear Nidagravel worked for your caravan parking area. With regard to delivery costs, all our orders are despatched on either standard or jumbo pallets and we only charge delivery at cost.

“Delivered on time. Work not yet completed so no feedback as to usability.”

Helpful Report

Thank you for your review of our Nidagravel gravel stabilisation grids. We are delighted to hear your Nidagravel delivery arrived on time. Good luck with your installation.

Nidagravel UK is rated 4.6 based on 257 reviews