The National Hospitality Academy Reviews

4.98 Rating 427 Reviews
100 %
of reviewers recommend The National Hospitality Academy
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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About The National Hospitality Academy:

We provide the only exam platform in the UK which allows you to sit your Personal Licence course and exam at home.
We also provide hospitality businesses from pubs, bars, cafe’s and restaurants to hotels and football stadia, and who carry from 2 staff to 50000 staff, with their own online multi-functional Learning Management Platform and open access to our entire library of certificated courses. The platform has full management and reporting capabilities, a course building tool and communication features for complete company engagement.

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020 8054 3144



3 New Mill Court,Swansea Enterprise Park, Swansea, Wales

Anonymous  // 01/01/2019
The NHA have been an absoolute joy to work with - we send a lot of people to them for their APLH course, and it's such an easy process. From setting learners up, to the actual learning itself and remote invigilated exams, i't a very simple smooth process. Excellent communication - couldn't recommend more highly!
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I studied with the NHA and was very impressed. All the material is first class, both written and digital. I can’t recommend them highly enough to anyone wishing to gain a qualification.
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Mark really helped me through the process from signing up to the test. He answered all my questions and was very knowledgeable and helpful. The course and mock exams prepared me well for the exam.
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Fantastic material to study from both reading and hearing. Great communication and very helpful. I found it a lot easier studying in my own time, and passed with 90% in under 10 minutes
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Thanks for your kind review Martin. We provide the most comprehensive voiced e-learning, the online book and all the different mocks as learners like a variety of learning methods. Your score in 10mins was very impressive, well done. Glad we could help and I hope we can help with our other 390 courses for your staff in the future.
Exquisite service, ran incredibly smoothly.
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Thanks for your kind review. We pride ourselves as the original developers of the online exam and still being the only company in the UK to be allowed to invigilate our own exams. It means you deal with us from start to finish without it being passed off to another company.
Superb! Very helpful. Very polite. Very easy. Very quick. 100% recommended- a top top company and Mark was superb - thank you very much.
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Quick, easy and efficient.
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Thank you very much for your help. Great content, good communication and easy access. 100% in 8 minutes so can't be bad πŸ™‚
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Thanks for your review Ian. Really was an excellent score. Top 5% for sure. Best of luck with your business.
Very good. Easy to access. Great customer service.
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Absolutely fantastic. I had few teething problems as I'd never used zoom before but mark was amazing and so helpful helping me to set it up. I was so nervous and wasn't sure if I'd pass but turns out I had nothing to worry about. I did my exam in 12 minutes even with going back over to make sure I was happy with my answers, and ended up passing with 95%
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Hi Natalie. Super impressive score on your exam and quick too. We try to make the set-up easy and we pride ourselves on one to one invigilation. That way whatever somebody's computer skills are, we're able to assist and make learners feel comfortable and at ease. Never failed to run an exam and never will.
Very impressed form start to finish, good communication, he answered all my questions and was patient, told me what to do step by step, very happy overall and the fact that I passed makes me overwhelmed 😁
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The course was detailed and to access it was very simple, meaning I could revise as much as I wanted to prior to the exam. The exam itself was easy to settle in to as the invigilator explained the exam in great detail and made me feel at ease.
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Great learning support and opportunities to take multiple mock exams which helped me in passing all 40 questions in 11mins.
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Really put me at ease and talked me through everything step by step
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Very good course, provided plenty of practice, coursebook, and mock exams! Passed first time! Thank you very much!
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Great system. Really easy to use and the online exam was perfect for me due to having a young baby. Recommended.
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Such an easy experience. Was very informative, easily contactable, providing excellent service. Made it all less daunting. Would highly recommend.
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Great professional service from the National Hospitality Academy. Straight forward and easy to follow content. Thanks to Mark for all the help and pointers whilst undertaking this course. Would thoroughly recommend to anyone planning on getting their personal licence!
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Dealing with the NHA was very easy and they were very professional with Mark giving me all the support I needed. There services are some of the best I have used and if the need ever arises I will definitely use them again. Thanks for the help Mark
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Excellent support from dedicated agent. Easy to follow course content and downloadable course material. Would recommend to anyone.
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A simple, hassle free process and excellent customer service. Both Mark and James were informative and professional. I would most definitely recommend!
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The National Hospitality Academy is rated 4.98 based on 427 reviews