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PILOT Reviews

4.7 Rating 1,648 Reviews

100 %

of reviewers recommend PILOT

Company Reviews

Product Reviews

4.7

Based on 1,648 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I didn’t keep the item (it was a gift and the recipient already bought the item) Pilot was very good from start to finish. Very fast dispatch, good product range, and processed the return as soon as it was received! I would definitely shop there again”

Posted 4 months ago

“Don’t buy - delivery costs and return was £10 as you have to record so cost about £15 delivery . Would not buy from them again”

Posted 4 months ago

“really prompt service, no complaints.”

Posted 4 months ago

“Excellent Shoes, amazing service. Thank you.”

Posted 4 months ago

“Fantastic service very quickly delivery great buy”

Posted 4 months ago

“Excellent service & delivery”

Posted 4 months ago

“Great choice of clothes, good prices and good delivery - as always..!”

Posted 4 months ago

“A great deal on a very nice versace top”

Posted 4 months ago

“Trainers arrived with missing insoles (It happens)....The customer service getting it sorted was impeccable.”

Posted 4 months ago

“Amazing service. Would definitely recommend this company. Prompt and very reasonable in comparison to other companies selling exactly the same product”

Posted 4 months ago

“Great service, great shop”

Posted 4 months ago

“Great product, super fast delivery highly recommended!!!”

Posted 4 months ago

“Really quick delivery! Would 100% buy from again”

Posted 4 months ago

“Loving my new bag”

Posted 4 months ago

“Got a very nice pair of jeans for a good discount, which I had to return and swap out for a different size, but this was reasonably seamless.”

Posted 4 months ago

“Speedy delivery, super easy to deal with.”

Posted 4 months ago

“Got beautiful valentino bag at good price”

Posted 5 months ago

“Cannot fault, good quality item i purchased at a great price with a fast & efficient delivery”

Posted 5 months ago

“Wow what a service! I returned an item and within 24 hours it was refunded to my account. Thank you.”

Posted 5 months ago

“Perfect! The shows i wanted was sold out in a lot of stores, but Pilot were the only who still got it! Kingss”

Posted 5 months ago

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PILOT is rated 4.7 based on 1,648 reviews