TUM TUM Reviews

Name: TUM TUM
Rating: 4.81

4.8 Rating 1,661 Reviews

95 %

of reviewers recommend TUM TUM

4.8

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

"Anonymous"

"Emma Stanley"

"Sam Sullivan"

"Lidia Fernandez"

104

Anonymous

Anonymous // 01/01/2019

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“Great products apart from the suction issue. Quick delivery . Pleased with minimal packaging which most of was recyclable”

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Posted 3 years ago

“Quick delivery and friendly service.”

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Posted 3 years ago

“Excellent customer service, fast delivery”

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Posted 3 years ago

“Lovely range of products, wish I had discovered them sooner and wasted less money on other brands for sippy cups.”

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Posted 3 years ago

“Still waiting on reply to my emails”

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Posted 3 years ago

“After years of spilt milk due to poor design of so called non spill cup I’ve finally found one that works,It’s great and no more wiping up spilt drinks”

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Posted 3 years ago

“Great place to shop for your little ones ❤️”

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Posted 3 years ago

“Great customer service. Prompt response to queries”

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Posted 3 years ago

“Great website, happy child friendly items. Quick turn round from ordering to delivery. Thank you.”

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Posted 3 years ago

“Great communication form seller and quick delivery.”

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Posted 3 years ago

“Communication was wonderful, the 'thank you' email was a lovely touch and made me feel valued as a customer. Packaging was a bit excessive considering the product i bought would have fit through the letter box yet it came in a cube box? My daughter enjoyed playing with it though”

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Posted 3 years ago

“The only water bottle we have found for our daughter that doesn’t leak in her bag! Thank you :)”

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Posted 3 years ago

“Excellent company with a wonderful range of high quality, durable products at very reasonable prices.”

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Posted 3 years ago

“Fast delivery and good communication”

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Posted 3 years ago

“Fabulous and durable products with replacement parts. Excellent communication throughout order process.”

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Posted 3 years ago

“Excellent product, quickly dispatched and reasonably priced”

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Posted 3 years ago

“Love all the products, Especially the straw cup as minimum leaks.”

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Posted 3 years ago

“No response from customer service after contacting them via their website.”

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Posted 3 years ago

Hi Stephanie, I'm sorry to hear that you've had a problem with our cup and that you've received no response. We can't find a contact email under your name, which is a shame as we pride ourselves on our customer service. Kind regards Suzanne

Posted 3 years ago

“Very responsive seller. Good quality product.”

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Posted 3 years ago

“lovely company. Great customer service. Great quality.”

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Posted 3 years ago

TUM TUM is rated 4.8 based on 1,661 reviews