Natural Insulations Reviews

Name: Natural Insulations
Address: Natural Insulations, Soulands Studios Ltd, Soulands Gate, Penrith
Rating: 4.82

4.8 Rating 341 Reviews

96 %

of reviewers recommend Natural Insulations

4.8

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Natural Insulations:

Our comprehensive range of natural insulations include Thermafleece sheep’s wool insulation, Thermafleece NatraHemp - a plant fibre based hemp insulation, Steico wood fibre insulation as well as Thermofloc Loose Fill insulation made from recycled newspapers and SupaSoft Insulation made from recycled plastic bottles. We also offer breathable lime plaster for interior walls, battery powered loft lights, insulation membranes and tapes and loft legs which allow you to board the loft without compressing the insulation

Buy online or call us on 017684 85050 to order or for some experienced and friendly advice. Our products are suitable for insulating walls, floors, roofs and lofts.

Choosing the right insulation can be confusing so why not Contact our team of experts who are on hand to answer all your questions.

Visit Website

Phone:

017684 85050

Email:

enquiries@naturalinsulations.co.uk

Location:

Natural Insulations, Soulands Studios Ltd, Soulands Gate
Penrith
CA11 0JF

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Natural Insulations 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website and easy to place the order. Good that the order confirmed by a personal email on the next working day. Delivery day arranged by helpful staff who offered to let me know the time of delivery. I declined this because I was going to be there all day anyway, and the email said it would be delivered in the morning. In several phone calls during the afternoon I was given incorrect information about delivery on that day, and in the event it didn't arrive, so this was a bit annoying. Delivery was re-arranged for several days later to suit me and it came late afternoon. If the arrangement you have with your delivery company could be improved it would improve the overall customer experience.”

Helpful Report

“The Irish man who answered my call was very helpful with advice & sizes. After placing my order, the product arrived on the second day, good delivery time. The product is great apart from one thing, (inconsistent width) some of the rolls were narrower than the pack stated. This caused problems, as it was to narrow in places & fell out, & left gaps. The correct width rolls went in well.”

Helpful Report

Thanks for your comments, it is always useful to have feedback. It does sounds like the work has been completed so unfortunately we can’t deal with this order specifically but we will certainly look further into this.

“Helpful with my order of Supasoft recycled plastic insulation. The Supasoft was better at 'recovering' to its full 100mm thickness than the sheep's wool had been, but still required every length to be 'teased out'. The 5% discount (applied on request) was appreciated.”

Helpful Report

“Not got round to using their product yet but it looks fine and price and delivery was excellent”

Helpful Report

“GREAT PRODUCT TO USE AND INSTALL, BIT ON THE COSTLY SIDE FOR BIG ROOF AREAS.”

Helpful Report

“Great use of plastic bottles, at least we feel we doing something for the environment as well while isolating our loft with this stuff. It was easy to use, tear and install without the itchy stuff. However, the thickness we bought was 10cm, but it seems to be just 7-8cm thick. I don't know if this is because of the way it's packed and it will expand later, but so far we did not see the 10cm thickness. Otherwise excellent product.”