Natural Insulations Reviews

Name: Natural Insulations
Address: Natural Insulations, Soulands Studios Ltd, Soulands Gate, Penrith
Rating: 4.82

4.8 Rating 341 Reviews

96 %

of reviewers recommend Natural Insulations

4.8

Based on 341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Natural Insulations:

Our comprehensive range of natural insulations include Thermafleece sheep’s wool insulation, Thermafleece NatraHemp - a plant fibre based hemp insulation, Steico wood fibre insulation as well as Thermofloc Loose Fill insulation made from recycled newspapers and SupaSoft Insulation made from recycled plastic bottles. We also offer breathable lime plaster for interior walls, battery powered loft lights, insulation membranes and tapes and loft legs which allow you to board the loft without compressing the insulation

Buy online or call us on 017684 85050 to order or for some experienced and friendly advice. Our products are suitable for insulating walls, floors, roofs and lofts.

Choosing the right insulation can be confusing so why not Contact our team of experts who are on hand to answer all your questions.

Visit Website

Phone:

017684 85050

Email:

enquiries@naturalinsulations.co.uk

Location:

Natural Insulations, Soulands Studios Ltd, Soulands Gate
Penrith
CA11 0JF

Write Your review

Tell us how Natural Insulations made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natural Insulations 5 star review on 12th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product the Thermafleece and great service. Among the best price or the best price.”

Helpful Report

“Brilliant insulation. Our builder had not come across it before and commented that it was much more pleasant to handle and that he would recommend it to others.”

Helpful Report

“Always good service, prompt delivery at a market competitive price”

Helpful Report

“Fantastic company. Helpful, communicative and importantly for me able to offer sound technical advice. Their products are a joy to handle and fit - provided you've thought carefully about stud spacing, which makes life much easier as cutting/tearing the batts to fit can be a little tricky.”

Helpful Report

“The service from Natural Insulations was excellent. But the courier used to deliver the goods was not. I paid a very large amount of money for delivery and for this I don't expect the goods to arrive covered in mud and wet. They had not been looked after in transit, clearly left outside, and in mud. Because of this I won't be buying from Natural Insulations again.”

Helpful Report

“Purchased 17 rolls of the Thermafleece CosyWool Sheep's Wool Insulation, 100 mm and 50 mm thick. An absolute delight to handle and work with (in marked contrast with Rockwool and, even more so, the old fibreglass insulation I had to remove from the loft before fitting the sheep's wool). Subjectively, when laid it also somehow 'looks' the part - as if it will provide an ideal combination of good insulation AND breathability. In my experience, if something 'looks right' it generally is (and somehow blocks of celotex don't really look right to me). And excellent customer service from Natural Insulations, with very prompt delivery.”

Helpful Report

“Excellent product”

Helpful Report

“Very helpful advice and readiness to be flexible. Prompt despatch. Great product.”

Helpful Report

“The team were really good to work with, they worked exactly how much insulation we needed and it was delivered very quickly. The wool insulation is gorgeous and lovely to work with, it fitted our roof space perfectly and was easy to instal.”

Helpful Report

“Prompt delivery and the SupaSoft insulation was really easy to work with”

Helpful Report

“I had just removed all glass fiber insulation as hate this stuff from my attic. I was very happy with the service from Natural Insulations they went above and beyond as I had lots of questions for them they spent time explaining all my queries clearly so I was happy to order Thermafleece cosywool sheep’s insulation. I was kept up to date also with delivery a date that also suited me. The chap I got to fit the insulation had never worked with this type before he was impressed with this product also. Thanks again for all your help. Denise”

Helpful Report

“Ordered some Supasoft insulation rolls recently. Helpful and friendly telephone service. Delivered in reasonable time. Fitted the insulation under the ground floor of house.”

Helpful Report

“I have been very impressed with both the customer service and the the quality of our woolly insulation. I received prompt and helpful advice via email as I tried to work out how much I needed, the staff were all lovely! The insulation arrived when stated, was easy to install and we felt the benefits almost immediately. I’ll buy again from Natural Insulations when it comes to the next phase of our insulation project.”

Helpful Report

“Very impressed with the service, ordered too much insulation and they happily took back what I didn’t need and refunded me the money with no hassle. Would definitely use again.”

Helpful Report

“Great product. Great service”

Helpful Report

“I contacted Natural Insulations for advice and availability of their Thermafleece CosyWool products. I spoke with Joy who was very helpful and polite, I made the order via the website after the help that Joy gave me as I didn't have a payment means at hand during the telephone call. The Natural Insulations website was very easy to use and the order was processed immediately with a confirmation email and delivery details provided shortly thereafter! Great company who I will definitely deal with again.”

Helpful Report

“Arrived quickly & easily stored in the loft until we were ready to carry out the work. We found the Thermafleece easy to handle & a delight to use - much better than the awful fibreglass stuff. We weren't doing the whole loft, just that part into the eaves that hadn't been floored & it was a doddle for two people. We had no problem with cutting (or tearing) the rolls when we needed to & no special tools were required. It now looks so, so cosy. It also feels really good to be finding a practical use for the wool. To early to tell you what we think of its thermal properties as it relates to our house, but it was lovely & warm laid across my knees whilst I worked!”

Helpful Report

“Excellent advice as to the product we needed and the amount (which as the shape of the roof space was awkward, was really helpful). Although the timescale for delivery was several days, it came on the first possible day after order. Great service, and lovely product, would recommend.”