“I would not recommend. I ordered the black pizza boxes and ordered a few together, I was sent damaged faulty items. I contacted the company and was told that they can arrange for the “unopened” ones to be collected and I will be charged “delivery fee” for faulty items! They said they cannot do anything in regards to the opened package- although it had arrived damaged and faulty which I sent images and proof of. It would be impossible to know that the boxes are faulty and damaged without opening them. Not too happy with the service as clearly when something goes wrong they don’t care about their customers! I wasted a lot of money on these items, I paid for items that were not damaged and was sent damaged boxes which are of no use and My Packaging are not being of any assistance although the fault is from their side”
“I have always used my packaging and never have they been so reckless with an order.
I placed an order and they sent an incomplete order without notification or an explanation on the missing item. I wrote to them re the correct item sent whilst also mentioning about the missing item around 3 emails.
They did not reply about the missing item despite sending 3 emails and I eventually found out from support staff that the missing item was out of stock. If you need something urgently I would look elsewhere or you will be disappointed.”
“The first delivery was lacking one of my orders. I had to email them that it was not delivered with the rest of the orders that's why I found out they were still waiting for the supply to reach them. I also found out that one order was wrong. I ordered 2 red 26oz box but was given 1 red and 1 white. I emailed them to ask for the delivery of the other red 26oz box and I will return the white one but did not get any reply.”
“Ordered black pizza boxes and received the logo of the company printed on wrong side and grey lines through boxes where dirt on roller . Sent photos to customer services received a reply “ we don’t make or print packaging it came from our supplier like that “ that was it no refund or replacement!! Won’t be ordering again”
