“I've used these guys many times and to be honest they try their very best. The look after you and you to understand products takes longer to arrive due to the circumstances we are in at the moment. The packaging is good too.”
“We have become a regular user of My Packaging, the price, quality of product and customer service from Asif is amazing. We started with takeaway bags, and no have recently had milkshake cups from here and the quality is fantastic. Will certainly be ordering again.”
“Stay away from this website! This is the second time I placed order from Mypackaging.co.uk. The first time I ordered foil containers which are the brand Satco，I was satisfied with the quality, then I placed the order again, but unfortunately they are different brand which are not as good as Satco brand. I contacted the customer service, the reply is I can return all the items but I need to pay 55 pounds plus VAT for collection.
Yesterday it was raining here, I hade to move all the boxes of containers in the house from the pallet.
Today when the driver came, I was at home and ready to move the boxes of containers on the pallet, which will take no more than 1 minute, but the driver turned his back left straight away, just said I can't wait for you, no matter how I asked him a favour.
Then I received a call from Mypackaging.co.uk, I was told that the driver came and can't collect the items, they will arrange another collection tomorrow. Later I called back and got the answer that I need to pay twice for the collection which is 110 pounds plus VAT in total. I was totally shocked, I have not got the collection services at all, why I need to pay twice, it was the driver who did not do the job, came and left straight away. I cannot believe it really happened in this world.
customer service was very bad. Whatever you said, they couldn't do anything about it. And there was no response when I raised a complaint to their email address. Never buy anything from this website.”
“I have been receiving delivery updates for the last two days saying my package will be delivered with in a 2 hour slot and both days I’ve been sat waiting on it arriving to end up not receiving it. I total joke considering the price of delivery. I will not be using your service again and recommending to other venders not to use your company.”
