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My Motor World Reviews

4.5 Rating 6,192 Reviews
88 %
of reviewers recommend My Motor World
4.5
Based on 6,192 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Great service with prompt delivery
Helpful Report
Posted 7 months ago
Good - fast delivery of parts
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Posted 7 months ago
Very good service.
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Posted 7 months ago
Battery came in 2 days as promised. Did want it is meant to do - car now starts.
Helpful Report
Posted 7 months ago
The first time I've dealt with my motor world. Very easy to order. But I ordered on 5/5/25. Apparently evri the courier has had my order in the delivery depot in Inverness since 7/5/25. I have still not received the order,it is now 13/5/25. I find this unacceptable and would suggest using a reliable courier as evri have "LOST" multiple orders from other online suppliers.
Helpful Report
Posted 7 months ago
Thank you for your feedback and for choosing My Motor World for your order. I sincerely apologise for the delay you experienced with your delivery. Your order was originally due on 13/05, but unfortunately, it was delivered on 14/05 due to a delay with the courier, Evri. We understand how frustrating this can be, and we appreciate your patience throughout the process. We continuously review our courier partners’ performance to ensure reliable service, and your comments will be taken into account as part of that process. If there is anything further we can assist you with, please don’t hesitate to get in touch.
Posted 7 months ago
Prompt delivery
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Posted 7 months ago
Easy to use website, cheaper than competitors. Never used before but absolutely will again.
Helpful Report
Posted 7 months ago
Wry easy to order, decent prices and fast delivery
Helpful Report
Posted 7 months ago
Super fast delivery and excellent item and exactly as described.
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Posted 7 months ago
Delivered quickly
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Posted 7 months ago
the packaging is pitiful. The twisted parts and some kind of plastic—all the part boxes are completely crushed. The parts could have been damaged at any time. Delivery must be next day but late 4 days..
Helpful Report
Posted 7 months ago
hank you for your feedback. We understand your frustration regarding the delivery delay and the condition of the packaging upon arrival. However, as previously communicated, we authorised the return of the parts based on our standard policy, which requires the goods to be returned before a refund can be processed. Unfortunately, refunding the order without receiving the parts back is not possible. Regarding the packaging, we take great care to ensure all items are securely packed to minimise any risk of damage during transit. We regret if the packaging did not meet your expectations, but without the returned parts, we cannot verify their condition or accept responsibility for any damage. Please send the parts back to us in the condition you received them so we can proceed with your refund as quickly as possible. Thank you for your understanding.
Posted 7 months ago
Easy to navigate the website
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Posted 7 months ago
Very quick service
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Posted 7 months ago
Excellent price and quick delivery what's not to like thanks
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Posted 7 months ago
Tried to order but item was out of stock. Was able to set up stock reminder and after a few days got email informing me of new stock. Item delivered for free within 48 hours. Price was competitive for a good quality item. Highly recommend
Helpful Report
Posted 7 months ago
Quick delivery, competitive pricing. Fitment checker was spot on, fit first time. Will definitely look at ordering again in the future
Helpful Report
Posted 7 months ago
Ordered a tin of paint from My Motor World that I could not buy locally. The paint arrived next day, well packaged, excellent service.
Helpful Report
Posted 7 months ago
Great price and was delivered the next day 🙂
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Posted 7 months ago
It was great to do a shopping with you. Great price and delivery was fastest ever, less than 24 hours. Will definitely shop from you again. Thanks.
Helpful Report
Posted 7 months ago
Still waiting on a roof box that was supposed to be delivered a week ago
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Posted 7 months ago
Thank you for your feedback. We’re very sorry to hear that your roof box hasn’t arrived yet. We are currently investigating the whereabouts of your order with the courier and will keep you updated as soon as we have more information. We appreciate your patience and understanding.
Posted 7 months ago
My Motor World is rated 4.5 based on 6,192 reviews