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My Motor World Reviews

4.5 Rating 6,093 Reviews
88 %
of reviewers recommend My Motor World
4.5
Based on 6,093 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Great service, competitive prices and delivered very quickly.
Helpful Report
Posted 5 months ago
Easy to shop, right fits and prompt delivery. Keep it up Mike & Team. Thank you.
Helpful Report
Posted 5 months ago
It took to long nearly a week
Helpful Report
Posted 5 months ago
Thanks for your feedback, and we're really sorry for the delay with your delivery. You placed your order on 01/07 for delivery on 02/07, and while we dispatched it on time, it was unfortunately delayed by Evri and only delivered on 04/07. We completely understand your frustration — it shouldn't have taken that long. We’ll pass your comments on to Evri, and we’re also reviewing our delivery options to help avoid delays like this in the future. Thanks again for your patience.
Posted 5 months ago
Still waiting for my items to arrive a week after placing the order which was supposed to be delivered next day. I have spoken to the supposed very helpful customer services not overly helpful sounded like they had just woken up. Also messaged through thier website but no response so not so helpful customer services. Evri are not much better. First and probably the last purchase with this company. Mike Brewer is very brave to put his name to this company.
Helpful Report
Posted 5 months ago
Thank you for your feedback, and we're genuinely sorry for the inconvenience caused by the delay and the issues you experienced with communication. We can confirm that we have already refunded you in full and, as a gesture of goodwill, allowed you to keep the goods. We understand the frustration when things don't go to plan and appreciate you giving us a try. Your comments have been noted and will be shared with the relevant teams to help us improve.
Posted 5 months ago
Slow delivery time and courier left the battery on the fire escape of next door. No delivery time advised. Would not use this company again.
Helpful Report
Posted 5 months ago
Thanks for your feedback, and we're really sorry to hear about the delivery experience. We’ll raise this with the courier, as leaving a battery on a fire escape—especially at the wrong address—is unacceptable. We understand how frustrating the lack of a delivery time and slow service must have been, and we apologise for falling short on this occasion. If there’s anything we can do to make this right, please don’t hesitate to let us know.
Posted 5 months ago
Good products competitive prices and great service.
Helpful Report
Posted 5 months ago
Never received my item, delivery terrible
Helpful Report
Posted 5 months ago
Thanks for your feedback. I'm really sorry your order never arrived — it was unfortunately lost in transit. We've already processed a full refund for you, but we completely understand the frustration caused by the delivery issue. If there's anything else we can do to help, please let us know.
Posted 5 months ago
Very easy to order and very suprised at the quality of the product.
Helpful Report
Posted 5 months ago
The you sent me was not correct part for the i20 Hyundai .
Helpful Report
Posted 5 months ago
Thanks for your feedback. We’ve checked the order, and we can confirm that the part sent was exactly what was ordered. However, we understand that sometimes there can be multiple fitment options for certain vehicles. If you still need the correct part, please don’t hesitate to get in touch with your vehicle registration number. We’ll be happy to check compatibility and help you get the right item.
Posted 5 months ago
orderd new battery for my sons car. got an email from my motor world stateting that thay did not have that one in stock. so they upgraded me to a more expensive one free of charge . how nice was that
Helpful Report
Posted 5 months ago
quick service and deivery
Helpful Report
Posted 5 months ago
Good pricing and variation
Helpful Report
Posted 5 months ago
Always great prices and great products fast delivery
Helpful Report
Posted 5 months ago
Great product, price and amazingly fast delivery service. EXCELLENT
Helpful Report
Posted 5 months ago
Excellent service, arrived as described, perfect fit
Helpful Report
Posted 5 months ago
Unfortunately, the fuel filter, which I ordered using my registration number, was the wrong part. It was very frustrating as I had taken the housing apart for the new filter to go in only to find it didn't fit. Extremely disappointing 😞
Helpful Report
Posted 5 months ago
Thanks for your feedback, and we're really sorry to hear about the trouble caused. We’ve sent you an email asking for your vehicle registration number so we can investigate this for you. Apologies again for the inconvenience.
Posted 5 months ago
5 out of 5 for excellent service by supplier and staff. Let down badly by delivery company EVRi. Paid for Overnight delivery to post office parcelshop. Unable to contact a "human" in delivery company for 4 days. Gave up and Sourced goods locally and cancelled order. Refund by supplier was spot on.
Helpful Report
Posted 5 months ago
Thank you for the kind words about our team and service — we really appreciate it. We're sorry to hear that the delivery experience with EVRi let you down. We understand how frustrating it is when you can’t get hold of anyone to resolve an issue quickly, especially when you've paid for next-day delivery. We're glad we could process your refund promptly, and we’ll continue to do our best on our side, even when delivery partners fall short. Thanks again for your honest feedback.
Posted 5 months ago
Delivered quickly, came with all the different connectors, I was worried it wouldn't fit my style of car but fit perfectly and they work great.
Helpful Report
Posted 5 months ago
As a first time shopper the experience of ordering my car parts were excellent and good on price. I will definitely be ordering again very soon Well done Mike and his time as I give them a full 5 stars ⭐⭐⭐⭐⭐
Helpful Report
Posted 5 months ago
Changed to Bosch filter because I thought cheaper ones allowed oil to drain back into sump. Turns out I could be right! Oil pressure light now goes out much quicker now. Fast delivery & good prices.
Helpful Report
Posted 5 months ago
My Motor World is rated 4.5 based on 6,093 reviews