My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.53

4.5 Rating 6,084 Reviews

88 %

of reviewers recommend My Motor World

4.5

Based on 6,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, easy website keen prices Would recommend”

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Posted 5 months ago

“Dyslexic, Dyslexic, Dyslexic, Dyslexic, Dyslexic, Dyslexic, Dyslexic, Dyslexic, Dyslexic, Dyslexic.”

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Posted 5 months ago

“Ordered Friday with free standard delivery within 3/4 working days, delivery received the very next day! First class service thank you”

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Posted 5 months ago

“Loved it and delivery”

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Posted 5 months ago

“Bought a product on three day delivery, 8 days later I phone to find out where my order is to be told it’s not moved and they will next day another one. I then received an email the next day to say sorry out of stock have a refund, but 12 hours later I’m still waiting for a refund”

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Posted 5 months ago

Thank you for your feedback, and we're very sorry for the delay and inconvenience caused. Please note that although we processed your refund instantly on our side, it can take a few working days to appear in your account depending on your payment provider or bank. If you don’t see the refund within the next few days, feel free to get back in touch and we’ll be happy to help further.

Posted 5 months ago

“Good customer relations, very patient and considerate, will consider and recommend you over and over again.”

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Posted 5 months ago

“Fast dispatch, excellent product”

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Posted 5 months ago

“Excellent communication from order to delivery”

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Posted 5 months ago

“Excellent service for the parts at a good price and quick delivery”

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Posted 5 months ago

“Great choice. Filters good quality”

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Posted 5 months ago

“Very easy to order and pay for the goods. Products are of a very high standard and delivered well wrapped. Thank-you.”

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Posted 5 months ago

“Reasonably priced good quality done the job perfectly fast friendly service fast delivery 👌”

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Posted 5 months ago

“Fantastic service”

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Posted 5 months ago

“Delivered before date and everything was excellent will be happy to use again.”

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Posted 5 months ago

“Great service arrived early and packaged well. Reasonable prices with a good choice.”

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Posted 5 months ago

“Easy to use the website found what I was looking for also found other item for the future.”

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Posted 5 months ago

“Items as described and packaging was good. I chose to purchase the parts from My Motor World as they highlighted next day delivery. Prices were higher than other suppliers but next day service very much swung the pendulum in their favour. Happy to pay a premium for an expedited service.Alas their claim for next day fell flat. Ordered on Thursday afternoon the tracking suggested it was all packed and in the hands of the courier that day. Alas the tracking showed the package remained at their hub until early hours of Saturday. So much for next day delivery on the Friday. Eventually delivered on the Monday. Whilst many will feel the seller completed their part in getting it to the courier same day the courier selected or contracted by them failed miserably. I did complain to sellers stating I felt it remained their responsibility which they admitted to but still it simply remained sorry we should have done better. As long as you continue to use Everi as your courier I will not be a repeat customer. Higher price with good quick service is good for me. Higher price and standard delivery of 4 days simply isn't good enough.”

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Posted 5 months ago

Thank you for your detailed feedback and for choosing My Motor World for your parts despite the higher price for next day delivery. We’re glad to hear the items and packaging met your expectations. We sincerely apologise for the delay and the failure to meet the promised next day delivery. We completely understand your frustration, especially when you chose us specifically for our expedited service. While we do our best to dispatch orders promptly and hand them over to the courier the same day, we acknowledge that the delivery partner—Evri in this case—did not meet the standards expected, and this impacted your experience negatively. We take full responsibility for the overall delivery service and regret that this let you down. Your feedback is valuable, and we are reviewing our courier partnerships to ensure better reliability going forward. We appreciate your understanding and hope that if you choose to shop with us again, we can provide the quicker service you deserve.

Posted 5 months ago

“Good product, good price and quick delivery.”

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Posted 5 months ago

“Excellent service and products”

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Posted 5 months ago

“Really good and fast delivery, order a couple of times never been let down”

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Posted 5 months ago

My Motor World is rated 4.5 based on 6,084 reviews