My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.52

4.5 Rating 6,258 Reviews

87 %

of reviewers recommend My Motor World

4.5

Based on 6,258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

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Posted 8 months ago

“Great quick service”

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Posted 8 months ago

“Delivery came on time”

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Posted 8 months ago

“Good price and quick delivery”

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Posted 8 months ago

“Good service Good product First time buyer Matched the colour of my car exactly”

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Posted 8 months ago

“Upgraded my order to a better quality battery. Had some issues with the courier.”

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Posted 8 months ago

“Delivered when they said they would. Prices are far better than competitors and an easy website to navigate. What more could you ask for?”

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Posted 8 months ago

“Straightforward”

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Posted 8 months ago

“Great product, and came a day early Thank you”

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Posted 8 months ago

“Specified vehicle reg to get parts that fitted, part did not fit my car and they refused to pay return postage for the parts, saying I have to take a day off work to wait for their courier. Rubbish customer service, say their website is only advice - do not rely on what these cowboys say”

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Posted 8 months ago

“Order didn’t come on time They had to send again and this time lid was leaking and there was oil all over the package It was my first time with this company and i m not happy with experience”

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Posted 8 months ago

Thank you for your feedback, and we're truly sorry to hear about your experience. We were not made aware that the item arrived damaged, but we have since reached out to you via email requesting images so we can investigate the issue further and make things right. Your satisfaction is important to us, and we're committed to resolving this as quickly as possible. We understand this was your first order with us, and we regret that it didn’t meet your expectations. We’re taking your feedback seriously to improve. Thank you for bringing this to our attention. We look forward to resolving it for you.

Posted 8 months ago

“DHL are sitting with my package and I was forced to purchase the item elsewhere”

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Posted 8 months ago

We're very sorry to hear about the inconvenience you experienced. We completely understand how frustrating it must have been to wait for your package, only to have to purchase the item elsewhere. Although your order has since been cancelled and refunded, we regret that the delay with DHL led to such a negative experience. We’re actively working with our shipping partners to prevent issues like this in the future. Thank you for your feedback—it helps us improve both our service and our processes.

Posted 8 months ago

“Quick and easy to order and delivered quickly what more could u want”

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Posted 8 months ago

“great service and fast delivery”

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Posted 8 months ago

“Speedy delivery even with a bank holiday, and free delivery as well. Can't beat this site.”

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Posted 8 months ago

“Easy to shop online”

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Posted 8 months ago

“Order was damaged by Evri so I am waiting for a refund.”

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Posted 8 months ago

We’re really sorry to hear about the delivery issue caused by Evri. Just to clarify, your order was refunded two days ago, and we also confirmed this with you at the time. If you haven’t seen the refund in your account yet, it may take a couple of working days to appear depending on your bank. If there’s anything else we can help with, feel free to reach out.

Posted 8 months ago

“Very clear and easy instructions and a fare price”

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Posted 8 months ago

“Great service very well priced and packaged fast delivery 👍👍”

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Posted 8 months ago

“Great service. Product arrived fast and exactly what I needed. Thanks.”

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Posted 8 months ago

My Motor World is rated 4.5 based on 6,258 reviews