My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.52

4.5 Rating 6,268 Reviews

87 %

of reviewers recommend My Motor World

4.5

Based on 6,268 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

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“Fast and Efficient Delivery”

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Posted 9 months ago

“Xxxxxxxxxxx”

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Posted 9 months ago

“Very quick and easy to order”

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Posted 9 months ago

“My first order with you upon being recommended to use you instead of Halfords. I can say I'm not impressed. I ordered 3 wiper blades and only one came. I emailed to explain this and got a reply saying your parcel has been delivered. They obviously don't read emails properly because I stated it had been delivered but was incomplete. I finally got through on the phone and they said it hadn't been sent and they will send a replacement. I can really do without the stress of worrying about wether I'd list my money or not. I will not he using Motorworld again. I would rather pay a bit more elsewhere. It is worth it for peace of mind.”

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Posted 9 months ago

Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience with your first order. I completely understand how frustrating it must have been to receive an incomplete delivery and the stress that caused. Once we became aware of the issue, we acted quickly to send out the missing items as a priority. I’m glad to hear that you’ve since received your full order and are happy with it now. I really appreciate your feedback, and we will be reviewing our processes to ensure this kind of miscommunication doesn’t happen again. If you ever reconsider, we’d love another chance to show you the quality of service we strive to provide.

Posted 9 months ago

“I live in my vehicle, a suspension wishbone broke stranding me on a Saturday afternoon. I panic ordered one from here in the evening, then realised it was the wrong one and requested to cancel the order. It was dispatched Sunday ? Apparently unable to change order. This reply was Monday and included how to get a refund instructions. Lucky I had enough money to buy the correct part elsewhere and have it arrive at same day as one " dispatched Sunday " I say arrived, I got sent a photo of god knows where in a mail room of a company. When it is found it will be returning. Underhanded behaviour doesn't make customers trust your company”

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Posted 9 months ago

Thank you for your feedback, and I sincerely apologise for the issues you’ve encountered. I completely understand your frustration, especially given the situation with your vehicle. While we aim to assist customers as promptly as possible, it appears there were multiple issues with your order and delivery. I’m sorry to hear that you were sent an unclear photo of the item. Regarding the cancellation request, our system automatically processes orders once dispatched, which can make it difficult to stop an order once it's on its way. We should have communicated more clearly about the cancellation process earlier on, and I apologise for any confusion that caused. Once the part is found, we'll ensure the return process is handled smoothly and promptly. If you need any further assistance, please don’t hesitate to get in touch.

Posted 9 months ago

“Easy to navigate website, quick processing of order and delivered next day as stated.”

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Posted 9 months ago

“It arrived quicker than going out to buy some. Great service thanks.”

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Posted 9 months ago

“Easy to order. Wiper blade came well packaged. Easy to fit. Delivery on schedule.”

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Posted 9 months ago

“The shopping experience was good, but the delivery company used were not.”

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Posted 9 months ago

“Very good discs were out of stock but sent the more expensive set fot the price of the cheaper ones really happy with them”

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Posted 9 months ago

“Will definitely buy all parts i need in future from this website , excellent value”

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Posted 9 months ago

“Great service and good products and price many thanks 👍”

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Posted 9 months ago

“Great price, fast delivery, kept updated from start to finish will definitely purchase from my motor world again.”

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Posted 9 months ago

“Not very good. Pictures from the website seem to suggest that there are two parts in the box, when in actual fact there is only one. Even the picture on your review shows two parts? Very disappointing to get just the one as I wanted to do both sides. All a bit misleading?”

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Posted 9 months ago

Thanks for your feedback. I’m sorry for any confusion caused. The listing is actually for a single unit, and the images are generic, which can sometimes give the impression that more than one part is included. I understand how this could be disappointing, especially when you were hoping to do both sides. If you need an additional part, I’d be happy to assist you in ordering another one. Please let me know how you’d like to proceed, and I’ll be happy to help.

Posted 9 months ago

“very quick deliver great quaility very good price value 4 mony why pay more”

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Posted 9 months ago

“Bang on.got what I wanted and in stock and fast delivery. Did order 2 different oil filters and now we've arguing who's getting the 1 air fresher lol.defo buy again.kerp the work”

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Posted 9 months ago

“Received battery which was weii packed snd secure. This was my forst order snd would you sll to get your parts from Mike and his Team.”

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Posted 9 months ago

“Right thing, Right price, and delivered very quickly. Wouldn't change a thing. Definitely recommend you.”

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Posted 9 months ago

“Item arrived well before time but by using Everi delivery service the box was batted up and the tin was dented they are a terrible delivery service.We are quite lucky around where we live we know the delivery man so become a little better.You can't beat Royal Mail.”

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Posted 9 months ago

“Good value 0/20 fully synthetic oil tell the difference”

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Posted 9 months ago

My Motor World is rated 4.5 based on 6,268 reviews