My Motor World Reviews

Name: My Motor World
Address: Newgate House, Newgate, Rochdale, Newgate House, Newgate, Rochdale, Manchester
Rating: 4.62

4.6 Rating 3,836 Reviews

90 %

of reviewers recommend My Motor World

4.6

Based on 3,836 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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My Motor World 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient,parts a perfect fit.Will definitely be in touch for further items.”

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Posted 1 month ago

“Good service. Package slightly damaged but product was fine.”

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Posted 1 month ago

“Great service Great price Great product. Thanks”

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Posted 1 month ago

“thank you so much for the great service you provide”

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Posted 1 month ago

“Product was as expected and arrived on time! Great value too!”

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Posted 1 month ago

“Well! Evri did not deliver and you have gone quiet when I told you? What now?”

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Posted 1 month ago

Thank you for your feedback and apologies if it seemed like there was a lack of communication. Our office is open Monday to Friday, 9 am to 5 pm, and I can assure you we’ve been handling everything as quickly as possible during those hours. As mentioned earlier, your refund has been processed. Please feel free to reach out if you need anything else, and thank you again for your patience throughout this.

Posted 1 month ago

“Items as shown, well packed quick on time delivery, Perfect!.”

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Posted 1 month ago

“Quick delivery, correct item, great price. Can’t beat it.”

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Posted 1 month ago

“Fast and Efficient Delivery”

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Posted 1 month ago

“Xxxxxxxxxxx”

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Posted 1 month ago

“Very quick and easy to order”

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Posted 1 month ago

“My first order with you upon being recommended to use you instead of Halfords. I can say I'm not impressed. I ordered 3 wiper blades and only one came. I emailed to explain this and got a reply saying your parcel has been delivered. They obviously don't read emails properly because I stated it had been delivered but was incomplete. I finally got through on the phone and they said it hadn't been sent and they will send a replacement. I can really do without the stress of worrying about wether I'd list my money or not. I will not he using Motorworld again. I would rather pay a bit more elsewhere. It is worth it for peace of mind.”

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Posted 1 month ago

Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience with your first order. I completely understand how frustrating it must have been to receive an incomplete delivery and the stress that caused. Once we became aware of the issue, we acted quickly to send out the missing items as a priority. I’m glad to hear that you’ve since received your full order and are happy with it now. I really appreciate your feedback, and we will be reviewing our processes to ensure this kind of miscommunication doesn’t happen again. If you ever reconsider, we’d love another chance to show you the quality of service we strive to provide.

Posted 1 month ago

“I live in my vehicle, a suspension wishbone broke stranding me on a Saturday afternoon. I panic ordered one from here in the evening, then realised it was the wrong one and requested to cancel the order. It was dispatched Sunday ? Apparently unable to change order. This reply was Monday and included how to get a refund instructions. Lucky I had enough money to buy the correct part elsewhere and have it arrive at same day as one " dispatched Sunday " I say arrived, I got sent a photo of god knows where in a mail room of a company. When it is found it will be returning. Underhanded behaviour doesn't make customers trust your company”

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Posted 1 month ago

Thank you for your feedback, and I sincerely apologise for the issues you’ve encountered. I completely understand your frustration, especially given the situation with your vehicle. While we aim to assist customers as promptly as possible, it appears there were multiple issues with your order and delivery. I’m sorry to hear that you were sent an unclear photo of the item. Regarding the cancellation request, our system automatically processes orders once dispatched, which can make it difficult to stop an order once it's on its way. We should have communicated more clearly about the cancellation process earlier on, and I apologise for any confusion that caused. Once the part is found, we'll ensure the return process is handled smoothly and promptly. If you need any further assistance, please don’t hesitate to get in touch.

Posted 1 month ago

“Easy to navigate website, quick processing of order and delivered next day as stated.”

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Posted 1 month ago

“It arrived quicker than going out to buy some. Great service thanks.”

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Posted 1 month ago

“Easy to order. Wiper blade came well packaged. Easy to fit. Delivery on schedule.”

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Posted 1 month ago

“The shopping experience was good, but the delivery company used were not.”

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Posted 1 month ago

“Very good discs were out of stock but sent the more expensive set fot the price of the cheaper ones really happy with them”

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Posted 1 month ago

“Will definitely buy all parts i need in future from this website , excellent value”

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Posted 1 month ago

“Great service and good products and price many thanks 👍”

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Posted 1 month ago

My Motor World is rated 4.6 based on 3,836 reviews