“Always good service. Have been taking my cars to Mr Clutch for the past few years and never had any issues. Good all round value compared to all of other garages. I would recommend, without hesitation, to anyone”
“Job was carried out on time,Satisfied
One suggestion :-
Maybe the person at reception would introduce himself/herself and supply the MOT cert in a company folder/envelope instead handing it as a sheet of paper
Tnx”
“I arrived a little early and my car was immediately taken in for air con re-gassing... booked via Wowcher for a great deal and was expecting a bit less of a service for paying such a low price, but not at all! I was pleasantly surprised by the swift, efficient and friendly service at the Chelmsford branch and a great job done. Thanks very much.”
“Overall I was happy with the end result of my experience. Booking a 'Bronze Service' online was quick and easy. The work was completed swiftly and to the standard that I'd expect.
The one thing that I didn't like, was the additional charge for fully synthetic oil. I understand that, if my car needs this, it will cost more. However it was an unpleasant surprise to find out I had to pay an extra £24.95 when I arrived on top of the £37.95 I'd already paid online.
It is stated on the website that, "Additional charges will apply where Fully Synthetic Oil is needed for your vehicle, and this can be added when booking online", though I think it would be much better to apply these charges upfront so the customer is clear on the total cost. When booking online I entered my reg number and confirmed the make and model of my car, so really the type of oil I needed ought to have been stated at that stage.
But all else was good, so there are no complaints regarding the service.”
“Walked in to depot - greeted because they knew from online info that I was due. Good personal touch. Quoted time not exceded. Vehicle ready when they said it would be. Would certainly recommend to others for MOT, (not had cause to use MrC for anything else yet).”
“just had mot at Kingston upon Thames branch.The manager was very helpful and came and sorted things out while i was waiting in my car for the branch to open.”
