“I booked an MOT and an oil change service for my 11 years old Toyota Avensis. The car passed its MOT without even an advisory (thank you Toyota), and my oil and filter was changed. I did not have to do any unnecessary job or pay more than the scheduled price, which was quite reasonable anyway. If my car gets faulty in the future I will choose this company without any further consideration. I will recommend them to my friends as well.”
“Must admit I've only used them for MOT's but they've been carried out at the time booked, the test was fair and the Tester's are happy to explain any components showing wear for the future. No hidden charges and the Manager seems to know his job well. I would consider using them when my new car is out of warranty for servicing.”
“I booked my Corsa online in for an MOT, when I arrived I was told they had no booking for me & I could come back in 3 days, so I went home & my husband rang them to complain as I had a booking reference he was told it had been booked in at a different time so I took car back for MOT which it failed on droplink & handbrake, 18months before Mr Clutch had put a complete new handbrake on, 3 days later Mr Clutch had my car back for repairs & re test, I had to pay for my handbrake to be tightened even though they was the ones who fitted it. It's been 2 months & my car has started rolling down my drive unless I leave it in gear & it is now making the same banging noise (droplink gone again?). I'm going to take car to a garage that is recommended not Mr Clutch”
“I have been very impressed with the efficient customer service and the personal touch that was offered. Any problem was dealt with efficiently and to suit me. I would definitely recommend Mr Clutch for service. As a new customer to Mr Clutch compared to my old service provider Mr Clutch are what service should be. A quick turnaround with minor problems which are rectified to full satisfaction.”
“Went to Bedminister, Bristol to MOT my old Impreza, car failed - twice :( But really friendly staff, who pulled out the stops to be helpful and try to help.
Really cheap too, defiantly give them my business, nice one guys”
“Everyone was very helpful & easy to deal with. Everything was explained in a language I could understand. I felt very confident that the work was being carried out with knowledge & expertise. Nothing was too much trouble & everyone was very polite & courteous. I wouldn't hesitate to recommend you to anyone.”
“had to visit Mr Clutch on a couple of occasions. the staff are friendly and very helpful. they explain what needs to be done and keep you informed. very happy with the customer experience at the Windmill Rd branch. highly recommended.”
“I am very happy with the service I received. I found the Manager/engineers very helpful and nothing too much trouble. It was easy to prebook online and easy to park. I wouldn't hesitate to bring my car here again in the future.”
“Was very impressed with Mr Clutch again for this M.O.T. (is the 2nd time I have taken mine there). Again the big reduction in price (paid £26 all in). Was easy to book and arrange. My car is 15 years old but I do keep it tidy and well maintained. It did fail on a couple of small issues, worst of which was tyres, which I was expecting.
Got the tyres myself and did the work to it and took it back today. It now has another year of M.O.T.
Good people there aswell.
Many thanks
Steve”
“I have used Mr clutch at derby for several years, i don't live as close to them as i used to but still go back as they are honest and reliable. i recommend them to my friends. Please pass on my thanks to them.”
“My car was booked in (online) for Monday 26th August 2013, but on arrival I found the premises deserted. Clearly the computer doesn't allow for bank holidays !
The following day I presented myself to a puzzled staff member, who was nonetheless very helpful, and re-booked my car for the following Friday. The work was duly carried out to my complete satisfaction, and I shall certainly be back.”
“Took my car for it's first MOT and was very pleased with the level of service, right down to booking the re-test, which was carried out efficiently.
Very good communication throughout - Highly recommended”
