“They did an MoT for me - on time and at the price quoted when booking was made on line. I listened to the guys dealing with customers as I waited for my car to be tested (reasonably comfortable waiting room with newspapers) and heard the honest advice given to a customer about a clutch not being required since the gearbox was the problem, a situation where it seemed unlikely Mr Clutch would make anything - this is refreshing and I will go back”
“The staff was so professional, all thanks to Richard! And his team. Normally garages look dodgy to me, but this one was the best garage it did not give me the feeling I was being ripped of but I felt like there was help at hand in every step of the way! Keep it up guys 5*******”
“When it comes to car repairs I get the fear, as I'm never sure if I'm being ripped off or not.
With Mr Clutch I have found them to straight talking, good value and trustworthy, not trying to sell in other unnecessary work, something that I have experienced at other independent mechanics.
I have used them to replace a clutch and now use them for my MOT's and my next service.”
“Dropped car off (12 year old diesel ford focus) and no hidden charges, no calls other than to let me know after only 2 hours that the service was done and dusted. Very kindly looked after my car overnight as I couldn't make it back from work to pick it up before closing time, polite, helpful and courteous.”
“Booked in for a half price MOT which was carried out on time and without any of the usual headlight adjustment, bulb changes, tyre tread issues, experienced in the past at other garages. So the cost was the cost of the MOT. Also asked, without prior appointment, for the garage to fit a new headlight unit for my VW (bumper off etc.) which they did for less than £50!
Now a Mr Clutch Basingstoke regular.”
“The staff are very friendly & do their up most to keep the bill's down to a minimum from what I have heard (as up to now I have not had a car fail). For an honest MOT at £25 what a bargain! I have & will keep recommending Mr Clutch to anyone, far better than a dodgy back street garage just out to fleece you for all they can. Keep it up.”
“For the second year I took my Skoda Octavia estate in for its MoT test. There was a misalignment on one headlight which was corrected gratis but the car failed the emission test. I was told to use a propriety additive in a quarter tank of diesel and drive on the motorway to give the engine a workout and bring it back in for a retest. I will do this asap and fingers crossed for a good result. I could easily have been told it needed replacement sensors or catalytic converter or whatever. So the advice was very honest and appreciated.
Thanks.”
“The above sentence says it all really. I have been having my vehicle, and my family's vehicles (3) MOT'd, serviced and repaired at your branch in Maidenhead for years. Always feel the advice is genuine and that the work carried out is professional and reliable - transparency of pricing most important. Your average motorist is very wary of being ripped off - the idiots that do this for a short term gain, lose customers ultimately as they soon realise.”
“We are extremely impressed with your excellent service.
This is the second time we have used your services and can not fault you on anything. You are clearly there for your customers and it is definitely out of the norm for your industry.
We feel that you did not try and cheat us out of anything and were open and honest with your recommendations.
Excellent service”
“Not a bad service on the oil change but was told my car needed some repairs and got a quote for the work.However,went to another garage for a second opinion and got a quote for the same work at half the price.
These big companies are overpriced compared to small private garages.”
“A last minute change for me meant I couldn't attend my scheduled appointment, Mr Clutch changed it to suite. They kept me informed of progress and were polite and professional”
“Booked an MOT online on Friday afternoon, dropped the car off Saturday morning, car passed and ready an hour later! Plus it was £30 cheaper than the previous year's test I had done elsewhere.”
“Went to mr clutch for a MOT as they were half the price of most places car did not pass but I took it away did the work then took it back retest was only £10 so still cheaper than most garages so all round good service. This will now be regular to go for MOT”
English
