M&P Estates Ltd Reviews

4.88 Rating 133 Reviews
99 %
of reviewers recommend M&P Estates Ltd
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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About M&P Estates Ltd:

Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers, with clear, honest and concise communication to take the stress out of moving home.

Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

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111 Daiglen Drive

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Anonymous  // 01/01/2019
The beginning of the transactions went very well. I was pleased with the valuation and placing the property on the market but felt that once this had happened, support dwindled. I found Will helpful and understanding. My concern was that on many occasions I was not updated on viewings and had to chase feedback. I would have preferred to receive feedback on every viewing regardless of the outcome. I also felt that there was a lot more concern for the buyer’s needs than mine which led me to believe the getting the house sold was the goal and that very little else mattered Finally, it might be worth rethinking whether it is wise to refer clients to Right conveyancing. It was okay working with Michelle but when she was away, I felt I was walking on eggshells every time I communicated with Mr Ball. In the end I found it better to communicate by email rather than phone to avoid unpleasantness
Helpful Report
Hi Shola, Thank you for your review. We take all your comments on board and are always looking to improve our service. Is there a suitable time I can call you to discuss your review. We hope you are settling into your new home. Kind Regards Rachel Thomas, Sales Manager.
M&P Estates Ltd is rated 4.88 based on 133 reviews