M&P Estates Ltd Reviews

Name: M&P Estates Ltd
Address: 111 Daiglen Drive, South Ockendon
Rating: 4.89

4.9 Rating 201 Reviews

99 %

of reviewers recommend M&P Estates Ltd

4.9

Based on 201 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About M&P Estates Ltd:

Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers, with clear, honest and concise communication to take the stress out of moving home.

Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Visit Website

Phone:

01708851999

Email:

denise@mpestates.co.uk

Location:

111 Daiglen Drive
South Ockendon
RM15 5EH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rented a property from M & P Estates and one of the worst experiences living in a property. Their contractors would always leave jobs half done or to a very poor standard. False promises from the owner Paul saying it will be sorted then ignores you. Sarah the lettings manager is so rude as she doesn’t like to admit liability for their poor service.”

Helpful Report

Dear Paul. Thank you for taking the time to leave your review, and we are sorry to hear that you felt that we failed you as a customer over the ten years that you were a tenant in a property that we managed on behalf of your landlord As you know, we work under the client's instruction, your landlord and whilst some things have gone wrong in the property over your ten-year stay, we have constantly tried our utmost to get the repairs carried out. Personally, I can only apologise if you feel that I have ignored you. However, I believe that over the ten years, I have returned your calls, emails and visited the property by myself and with your landlord. As you have now moved into your own home, I would like to wish you and your family all the best for the future. I am also happy to address any issues you have, so please get in touch with me on the number that you have had for me for the duration of your tenancy

M&P Estates Ltd is rated 4.9 based on 201 reviews