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Milner Off Road Reviews

4.7 Rating 93 Reviews
92 %
of reviewers recommend Milner Off Road
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Phone:

01629 734411

Email:

MilnerMarketingemail@gmail.com

Location:

Old Rd, Darley Dale
Matlock
DE4 2ER

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Anonymous
Anonymous  // 01/01/2019
Fantastic service good customer care good quality products also fair pricing I have been dealing with this company for decades and never had any issues great service and nice people to talk to
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Posted 1 year ago
Hi Simon,Thank you so much for taking the time to give Milner Off Road a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you have been a loyal customer for decades. We take pride in providing fantastic service, good customer care, and high-quality products at fair prices. It's wonderful to know that we have always met your expectations and that you have never encountered any issues. Our team is dedicated to delivering great service and being approachable when our customers need to talk. We value your continued support and look forward to serving you for many more years to come.
Posted 1 year ago
Brilliant service always helpful and pleasant when ordering on the phone Ordered parts for my Daihatsu Fourtrak at 11 am, delivered next day at 9 am and free postage , really pleased , .
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Posted 2 hours ago
Too quality customer service..any time I call to querie anything they respond instantly..and always correct.also had a problem with a courier..waited days for the courier to respond and still no joy…Milner sorted it within minutes..
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Posted 2 weeks ago
Hi Graham, Thank you for your incredible 5-star review! We're thrilled to hear about your positive experience with our customer service team. It's fantastic to know that we could promptly resolve your courier issue and provide the support you needed. Your feedback means a lot to us, and we're always here to assist you whenever you have a question or concern. Best wishes, Team Milner Off Road
Posted 1 week ago
Ordered a couple of complete shock absorbers for my navara,arrived very quickly given my location in the North of Scotland keen price compared to Nissan. Finished fitting them today vary happy with the whole process and the quality of the parts. It came with all the fixings to replace the existing ones. It was my first order but it wont be my last.
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Posted 2 weeks ago
Hi Simon, Thank you so much for your brilliant 5-star review! We're thrilled to hear that your shock absorbers arrived quickly and that you found our prices competitive. It's great to know that you had a smooth fitting process and are happy with the quality of the parts provided. We truly appreciate you choosing us for your first order, and we're excited to serve you again in the future! Warm regards, Team Milner Off Road
Posted 1 week ago
As always great knowledge from the girls at Milner. Been dealing with you for about 20 years I think and never had a problem. Just spoke to Nicky, lovely lass. Many thanks.
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Posted 1 month ago
Hi Alan, Thank you for your fantastic 5-star review! We’re delighted to hear that you’ve been with us for about 20 years and that you always find our team knowledgeable. Nicky appreciates your kind words, and we’re proud to have such dedicated staff to assist our valued customers. Your ongoing support means a lot to us. Looking forward to serving you for many more years ahead! Warm regards, Team Milner Off Road
Posted 1 month ago
After ordering some parts online for my L200 import, I had a phone call from Philippa at Milner checking that i had the correct parts as being an import, vin numbers could not be used. A very competent and polite person. Thank you.
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Posted 2 months ago
Hi Greg, Thank you for your wonderful 5-star review! It's great to hear that Philippa was able to assist you and ensure you had the correct parts for your L200 import. We pride ourselves on providing proactive and knowledgeable support to our customers, and your kind words reaffirm our efforts. We appreciate your feedback and look forward to helping you again in the future! Best wishes, Team Milner Off Road
Posted 2 months ago
I ordered a middle box for my Toyota Landcrusier, then my mechanic went into hospital for a hernia Op, so it was t fitted right away. When he came to fit it, it was the wrong one. Milner checked, realised they'd sent the wrong one, got the right one out speedy and was fitted in 2 days. They then collected the wrong one a few days later. Mistake happen, and Milner sorted it out quickly. That's good service. Very happy to be a customer going forward. Well done. 👍
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Posted 3 months ago
Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that our team was able to sort out the mix-up quickly and that you were able to get the right part fitted in no time. Mistakes can happen, and we always strive to make things right for our customers. We truly appreciate your understanding and are thrilled to have you as a customer moving forward! Warm regards, Team Milner Off Road
Posted 3 months ago
Been using Milner for 15 years 💪
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Posted 4 months ago
Hi Michael, Thank you for your incredible 5-star review! We’re so glad to hear that you’ve been with us for 15 years! Your loyalty means the world to us, and we appreciate your continued support over the years. Looking forward to serving you for many more years to come! Warm regards, Team Milner Off Road
Posted 4 months ago
Ordered on line , smooth easy process. Arrived super quick but with rubber part missing, Kelly in the sales team sorted the issue & the missing part arrived the very next day . Super service , highly recommended 👍
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Posted 4 months ago
Hi Matt, Thank you so much for your fantastic 5-star review! We're delighted to hear that your ordering process was smooth and that Kelly was able to resolve the missing part issue so quickly. Your kind words about our service mean a lot to us! We really appreciate your recommendation and look forward to assisting you again in the future! Warm regards, Team Milner Off Road
Posted 4 months ago
After ordering a new front calliper for my l200 it came within a couple of days only not to fit so phoned the service team explaining why it wouldn’t fit the lady on the phone asked for for the part number so she could check if it was the right part it was she then ran it pasted one of there technicians and would get back to me within a couple of hrs i received an email explaining that the manufacturer had sent the calliper with the wrong slide pins in so the Milner team sent the correct pins out on next day delivery got them by 10 the next day morning now that’s an excellent customer service team in my opinion Many thanks keep up the good work 👍🏻
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Posted 6 months ago
Hi Peter, Thank you for your amazing 5-star review! We’re thrilled to hear about your positive experience with our service team. It’s great to know that they were able to resolve the issue quickly and efficiently for you. Your feedback is incredibly valuable to us, and we appreciate your kind words. We look forward to helping you again in the future! Best regards,
Posted 6 months ago
Kelly is more than helpful, the service is excellent thank you
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Posted 6 months ago
Hi Mike, Thank you for the outstanding 5-star review! We’re thrilled to hear that Kelly was able to provide you with excellent service. Your appreciation truly motivates us, and we look forward to assisting you again in the future! Best regards,
Posted 6 months ago
I had ordered backing plates and unfortunately damaged the hub seals when fitting. Ordered seals and Milner delivered them next day to Northern Ireland! 5 star service!
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Posted 7 months ago
Hi Glenn, Thank you for the wonderful 5-star review! We're delighted to hear that you received your seals so quickly. Your support truly means a lot to us, and we're glad we could assist you in getting everything sorted. We look forward to helping you again in the future! Best regards,
Posted 7 months ago
Great team and they don’t miss a beat
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Posted 7 months ago
Hi there, Thank you for the fantastic 5-star review! We're so glad to hear that you enjoyed your experience with our team. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to seeing you again soon! Best regards,
Posted 7 months ago
Great 👍
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Posted 7 months ago
Hi John, Thank you for the awesome 5-star review! We're excited to hear that you think so highly of us. Your feedback means the world to our team, and we appreciate your support! Looking forward to seeing you again soon! Best regards,
Posted 7 months ago
Can't believe you didn't say anything to sno
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Posted 9 months ago
hi very fast respond. thanks.
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Posted 9 months ago
Hi Yossi, Thank you for the fantastic 5-star review! We're thrilled to hear that you experienced such a quick response from us. Your feedback means a lot to our team, and we appreciate your support! Looking forward to serving you again soon! Best regards,
Posted 9 months ago
The parts that I buy turn up when the very helpful staff say at milner say they will, a very merry Christmas to you all from l445pto,a very happy Toyota surf
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Posted 9 months ago
Thank you so much for your wonderful 5-star review of Milner Off Road! We're thrilled to hear that your parts arrive as promised and that our staff has been helpful to you. Wishing you a very merry Christmas as well, and may your Toyota Surf continue to bring you joy on all your adventures! We truly appreciate your support and look forward to assisting you again in the future! Warm regards,
Posted 9 months ago
Milner off road has very good variety of spares and special tools online at affordable prices. Kd
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Posted 11 months ago
Hi Kd, Thank you for your fantastic 5-star review of Milner Off Road! We’re delighted to hear that you appreciate our wide variety of spares and special tools at affordable prices. Your satisfaction is our top priority, and it’s wonderful to know that we’re meeting your expectations. We truly appreciate your support and look forward to helping you with all your off-road needs in the future! Best regards,
Posted 11 months ago
Excellent fast friendly service
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Posted 11 months ago
Hi there, Thank you for your amazing 5-star review of Milner Off Road! We’re delighted to hear that you experienced excellent, fast, and friendly service. Our team is committed to making every customer experience a positive one, and your feedback reinforces our efforts. We truly appreciate your support and look forward to assisting you again soon! Best regards,
Posted 11 months ago
Fantastic
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Posted 11 months ago
Hi Mike, Thank you for your fantastic 5-star review of Milner Off Road! We’re thrilled to hear that you enjoyed your experience with us. Our team works hard to maintain a high standard of service, and your kind words really motivate us to keep delivering excellence. We truly appreciate your support and look forward to serving you again in the future! Best wishes,
Posted 11 months ago
I received my order which was a L/H front brake caliper,when it arived it was the wrong size as my order stated 312mm to which I was sent a 276mm,on checking the caliper was the same size as the old one so I fitted the caliper to my old slider,I then phoned Milners to ask them to send a bigger slider and I will send the one they sent back to them, they told me they don't separate them to which I replied that I can not wait another 4 days without my car but they were not interested.
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Posted 1 year ago
Hello David, Thanks for taking the time to leave this review. We always value feedback from customers whether it's positive or negative. Speaking with the team I understand that this issue has now been resolved for you. Apologises again for the disruption this has caused but hopefully this can now come to a satisfactory conclusion for you now. Thank you,
Posted 11 months ago
Milner Off Road is rated 4.7 based on 93 reviews