ControlUnits Reviews

Name: ControlUnits
Address: Unit 2, Sandparks Business Centre, Denners Way, Uffculme, United Kingdom
Rating: 4.91

4.9 Rating 47 Reviews

98 %

of reviewers recommend ControlUnits

About ControlUnits:

Established in 2015, ControlUnits embarked on a mission to pioneer in remanufactured automotive electronics. Our family-run business is grounded in integrity, dedication, and a customer-first approach. Our journey has positioned us as the premier choice in the UK for quality automotive electronics. Fueled by innovation and unwavering commitment to excellence, our team—comprising seasoned professionals and dynamic innovators—continuously adapts to industry advancements. Today, we stand proud as a beacon of quality and leadership in the automotive electronics sector.

Visit Website

Phone:

01884 798090

Email:

sales@controlunits.com

Location:

Unit 2, Sandparks Business Centre,
Denners Way,
Uffculme
United Kingdom
EX15 3XG

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ControlUnits 5 star review on 29th April 2025

Mark H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found this company online from the start the customer service was impeccable. I dealt with a lovely young man called sam he was so helpful and explained everything I needed to know regarding the service they provide regarding my ABS PUMP which was really good. There curior service was really good to and when It was delivered back to me. Had it installed brakes were bleed car was reset on the diagnostic machine to accept my ABS PUMP and all my faults have cleared on my dashboard I'm so so happy and you get a 2 year warranty I 100% recommend this superb company 😊”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

Hi Jessica, Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience and that everything is now working perfectly with your ABS pump. Sam will be pleased to know his support made a difference. We truly appreciate your recommendation and are always here if you need us in the future. Best regards, ControlUnits Team

Posted 6 days ago

“Very quick turnaround time and convenient shipping arrangements. However, as a non-trade customer making payment is over-complicated. I cannot understand why you are asked to load your card details onto your online account and then be told you cannot take payment this way ! You then get numerous e-mails/text messages which look like they are scams !”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

Hello Keith, Thank you for your feedback and for highlighting the quick turnaround and convenient shipping — we’re pleased those aspects met your expectations. Regarding the option to add payment details when logging into your account — this feature is simply available for customers who choose to store their card for future purchases. It is completely optional, and not required to place an order. When used, card data is encrypted using AES-256, one of the highest security standards available. We never ask customers to enter card details unless it’s necessary. All repairs follow a Pay After Repair process, while Replacement Units on the site use standard eCommerce checkout. Thank you again for your comments — they help us improve clarity around our systems. Best regards, ControlUnits Team

Posted 1 week ago

“Top service great turn around and a good price”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

Hi Alan, Thank you for the fantastic 5-star review! We're delighted to hear that you experienced top service and a quick turnaround at a great price. Your satisfaction is our priority, and we look forward to serving you again! Best, ControlUnits Team

Posted 1 week ago

“Great service Fast turnaround reasonable price”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

Thank you so much for your positive feedback, Alan! We're thrilled to hear that the ABS pump ECU repair works perfectly for you. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your Audi Q7!

Posted 1 week ago

“Highly recommended. Outstanding customer support and advice given before website order. Will definitely be using again. Thank you”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

Dear Mark, Thank you for your stellar 5-star review of ControlUnits! Your recommendation means the world to us, and we can't wait to assist you again in the future! Best wishes, ControlUnits Team

Posted 1 week ago

“Repair seems fine and quick turnaround but communication was POOR. No acknowledgement that the unit had been received, that it had been tested, what the tests showed or what work needed to be done for repair. The online status of the order remained as "on hold" even after I got the call to say the repair had been done. I also think you should use a different courier. Royal mail tracked 24 hour cost me £8 wherease the DHL delivery was double that and they don't even deliver on Saturday which in this case meant I had to wait until after Easter to receive the repaired unit.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

Hi Duncan, Thank you for your honest feedback and for acknowledging the quality and turnaround of the repair. We're sorry the communication fell short — you should have received clearer updates about the unit's arrival, testing, and repair status. We're currently improving our internal system to ensure every customer is kept fully informed throughout the process. Your comments are appreciated and will help us provide a better experience moving forward. Best regards, ControlUnits Team

Posted 1 week ago

“Cured the fault and returned unit quickly.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

“Great service and quick turnaround”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

“They were very helpful on the phone and online, called me to tell me my unit was inop. And a new unit was despached straight away. Thank you”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

Hello Myrddin, Thank you for your kind words and for taking the time to leave a review! We're glad to hear that our team was able to assist you promptly. We strive to ensure that our customers receive the best service possible, and we're pleased you received a quick resolution. If you need any further assistance, please don’t hesitate to reach out! Best regards, ControlUnits Team

Posted 6 days ago

“Between the help and information before I sent the part to them and the ongoing communication about what was happening with my part I'd say their customer service is too notch. The value and workmanship is also up there. I'd highly recommend using them to anybody that may need the work done. The return packaging from them is more than expected, there was no way that was getting broken in transit.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 week ago

Hi Mark, Thank you so much for the great review! We’re really pleased to hear you were happy with the communication, service, and overall experience. It’s great to know the return packaging gave you peace of mind too. Your recommendation means a lot to us. Best regards, ControlUnits Team

Posted 1 week ago

“👍 nothing else just 5 of 5”

Helpful Report

(Uffculme, EX15 3XG) - Posted 4 weeks ago

“The service and communication was great, I shipped my LR4 gear selector on Monday, I had it back on Friday and was up and running again, thank you.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 month ago

“Excellent service, really good communication when my unit wouldn't be refurbished and given a clear option of fhem refurbishing a second hand unit which I took. Fast turnaround. Some confusion about the postage label, and didn't know you have to leave the parcel open for DHL to check the contents which would have been helpful, but otherwise all good.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 month ago

“Many thanks for all your help. First class service. Definitely a 5 star service so far.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 month ago

“Very good service good turn around and price than you”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 month ago

“"I’m extremely impressed with the professionalism of this company. They took the time to call and thoroughly explain what needed fixing before proceeding with the work, which I really appreciated. The packaging was excellent, everything was professionally boxed and the turnaround time was quick. I’ve already recommended them to friends at other garages, and I wouldn’t hesitate to use their services again!"”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 month ago

Hi Mark, Thank you for the fantastic feedback! We’re glad you appreciated the clear communication, fast turnaround, and careful packaging. It means a lot to know you’ve recommended us to others — we truly value your support and look forward to working with you again. Best regards, ControlUnits Team

Posted 1 week ago

“George in Dorset. Just perfect all very smooth no hassle and on time cannot fault them.well done.”

Helpful Report

Posted 2 months ago

“Very professional company , very helpful over the phone Fast turn around Thank you”

Helpful Report

(Uffculme, EX15 3XG) - Posted 2 months ago

“Helpful, friendly service, Quick turnaround and quality workmanship A1.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 2 months ago

Dear Philip, Thank you for your wonderful 5-star review of ControlUnits! Your satisfaction is our top priority! We truly appreciate your support and look forward to assisting you again in the future. Best regards, ControlUnits Team

Posted 2 months ago

“Quick and efficient service. Saved a car from going to the scrappers!”

Helpful Report

(Uffculme, EX15 3XG) - Posted 2 months ago

Dear Chris, Thank you for your amazing 5-star review of ControlUnits! We're so glad to hear that our quick and efficient service was able to save your car from the scrappers. It's our mission to provide solutions that keep vehicles on the road! We truly appreciate your support and look forward to helping you again if you need us! Best regards, ControlUnits Team

Posted 2 months ago

ControlUnits is rated 4.9 based on 47 reviews