ControlUnits Reviews

Name: ControlUnits
Address: Unit 2, Sandparks Business Centre, Denners Way, Uffculme, United Kingdom
Rating: 4.97

5.0 Rating 115 Reviews

99 %

of reviewers recommend ControlUnits

5.0

Based on 115 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About ControlUnits:

Established in 2015, ControlUnits embarked on a mission to pioneer in remanufactured automotive electronics. Our family-run business is grounded in integrity, dedication, and a customer-first approach. Our journey has positioned us as the premier choice in the UK for quality automotive electronics. Fueled by innovation and unwavering commitment to excellence, our team—comprising seasoned professionals and dynamic innovators—continuously adapts to industry advancements. Today, we stand proud as a beacon of quality and leadership in the automotive electronics sector.

Visit Website

Phone:

01884 798090

Email:

sales@controlunits.com

Location:

Unit 2, Sandparks Business Centre,
Denners Way,
Uffculme
United Kingdom
EX15 3XG

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ControlUnits 5 star review on 29th April 2025

Mark H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used them first time, and it was good experience. They test mehcatronic which I send them and found fault in hydraulic, so instead of repair end up changing full unit. Bit lack of info for fitting which would help even to mechanics who don't do this jobs daily. Asked questions - got answers. All adaptation did go from first go! Vehicle moves smooth. Advise to everyone. Use original oil for gearboxes (it cost arm and leg, but that's piece of mind!) Dsg7 dq200 vw golf 2013. Initial issue: mechatronic lost communication with all car after 20 min idle. Wakes up after several hours, and issue repeate.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

“Hi 👋 Honestly ...Had an issue with the unit being repaired...as it was the same problem when refitted ..but had a full refund without a quibble ...my unit wasn't repaired but the integrity of Control units will allow me to use this company again..👏👏”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

“Amazing service. Friendly encounter and really efficient and fast but precise turn over. Never had one issue. Highly recommend ControlUnits!”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi Ricky, Thank you for your amazing review! Your recommendation really means a lot to our team, and we're here for you anytime you need us. Warm regards, Team ControlUnits

Posted 1 year ago

“As always brilliant, speedy service received. 100% recommend.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi there, Thank you so much for your review!. Your recommendation is greatly appreciated, and we look forward to serving you again soon! Warm regards, Team ControlUnits

Posted 1 year ago

“Good service quick posting inc used twice now happy with it. Looking to do more business with them in future”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi Istvan, Thank you for your fantastic review! We're so glad to hear that you've had a positive experience with our service and quick posting. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! Best wishes, Team ControlUnits

Posted 1 year ago

“Great service fast turnaround”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi Lester, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our fast turnaround service. We can't wait to assist you again in the future! Warm regards, Team ControlUnits

Posted 1 year ago

“Excellent service provided. The team sourced parts & refurbished the part in 5 days including the 48 hour courier time. I'm so impressed by this highly professional & competent team. Would recommend, Thank you!”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi Daniel, Thank you for your wonderful review! We're thrilled to hear that you were impressed with our service and the quick turnaround time. Our team works hard to ensure everything runs smoothly, and your recommendation means a lot to us. If you need any assistance in the future, don't hesitate to reach out! Warm wishes, Team ControlUnits

Posted 1 year ago

“My MK6 Golf ABS Pump was originally sent to ECU Testing, They told me the unit was unrepairable - However after speaking to the knowledgeable team at Control units and sending them the unit, They managed to fix it and at a great price. Highly recommend giving these guys a call to see if they can help you.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi Thomas, We’re thrilled to hear that our team was able to help you with your MK6 Golf ABS Pump after the initial setback. Your recommendation means a lot to us, and we’re glad you found our service supportive and efficient. If you ever need assistance in the future, don’t hesitate to reach out! Warm regards, Team ControlUnits

Posted 1 year ago

“Found this company online from the start the customer service was impeccable. I dealt with a lovely young man called sam he was so helpful and explained everything I needed to know regarding the service they provide regarding my ABS PUMP which was really good. There curior service was really good to and when It was delivered back to me. Had it installed brakes were bleed car was reset on the diagnostic machine to accept my ABS PUMP and all my faults have cleared on my dashboard I'm so so happy and you get a 2 year warranty I 100% recommend this superb company 😊”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi Jessica, Thank you so much for your lovely review! We’re delighted to hear that you had such a positive experience and that everything is now working perfectly with your ABS pump. Sam will be pleased to know his support made a difference. We truly appreciate your recommendation and are always here if you need us in the future. Best regards, ControlUnits Team

Posted 1 year ago

“Very quick turnaround time and convenient shipping arrangements. However, as a non-trade customer making payment is over-complicated. I cannot understand why you are asked to load your card details onto your online account and then be told you cannot take payment this way ! You then get numerous e-mails/text messages which look like they are scams !”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hello Keith, Thank you for your feedback and for highlighting the quick turnaround and convenient shipping — we’re pleased those aspects met your expectations. Regarding the option to add payment details when logging into your account — this feature is simply available for customers who choose to store their card for future purchases. It is completely optional, and not required to place an order. When used, card data is encrypted using AES-256, one of the highest security standards available. We never ask customers to enter card details unless it’s necessary. All repairs follow a Pay After Repair process, while Replacement Units on the site use standard eCommerce checkout. Thank you again for your comments — they help us improve clarity around our systems. Best regards, ControlUnits Team

Posted 1 year ago

“Top service great turn around and a good price”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi Alan, Thank you for the fantastic 5-star review! We're delighted to hear that you experienced top service and a quick turnaround at a great price. Your satisfaction is our priority, and we look forward to serving you again! Best, ControlUnits Team

Posted 1 year ago

“Great service Fast turnaround reasonable price”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Thank you so much for your positive feedback, Alan! We're thrilled to hear that the ABS pump ECU repair works perfectly for you. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your Audi Q7!

Posted 1 year ago

“Highly recommended. Outstanding customer support and advice given before website order. Will definitely be using again. Thank you”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Dear Mark, Thank you for your stellar 5-star review of ControlUnits! Your recommendation means the world to us, and we can't wait to assist you again in the future! Best wishes, ControlUnits Team

Posted 1 year ago

“Repair seems fine and quick turnaround but communication was POOR. No acknowledgement that the unit had been received, that it had been tested, what the tests showed or what work needed to be done for repair. The online status of the order remained as "on hold" even after I got the call to say the repair had been done. I also think you should use a different courier. Royal mail tracked 24 hour cost me £8 wherease the DHL delivery was double that and they don't even deliver on Saturday which in this case meant I had to wait until after Easter to receive the repaired unit.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi Duncan, Thank you for your honest feedback and for acknowledging the quality and turnaround of the repair. We're sorry the communication fell short — you should have received clearer updates about the unit's arrival, testing, and repair status. We're currently improving our internal system to ensure every customer is kept fully informed throughout the process. Your comments are appreciated and will help us provide a better experience moving forward. Best regards, ControlUnits Team

Posted 1 year ago

“Cured the fault and returned unit quickly.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

“Great service and quick turnaround”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

“They were very helpful on the phone and online, called me to tell me my unit was inop. And a new unit was despached straight away. Thank you”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hello Myrddin, Thank you for your kind words and for taking the time to leave a review! We're glad to hear that our team was able to assist you promptly. We strive to ensure that our customers receive the best service possible, and we're pleased you received a quick resolution. If you need any further assistance, please don’t hesitate to reach out! Best regards, ControlUnits Team

Posted 1 year ago

“Between the help and information before I sent the part to them and the ongoing communication about what was happening with my part I'd say their customer service is too notch. The value and workmanship is also up there. I'd highly recommend using them to anybody that may need the work done. The return packaging from them is more than expected, there was no way that was getting broken in transit.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

Hi Mark, Thank you so much for the great review! We’re really pleased to hear you were happy with the communication, service, and overall experience. It’s great to know the return packaging gave you peace of mind too. Your recommendation means a lot to us. Best regards, ControlUnits Team

Posted 1 year ago

“👍 nothing else just 5 of 5”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

“The service and communication was great, I shipped my LR4 gear selector on Monday, I had it back on Friday and was up and running again, thank you.”

Helpful Report

(Uffculme, EX15 3XG) - Posted 1 year ago

ControlUnits is rated 5.0 based on 115 reviews