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Max Electrical Reviews

5.0 Rating 2,579 Reviews
99 %
of reviewers recommend Max Electrical
Company Reviews Product Reviews
3
 Metrics
5.0
Based on 2,579 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Max Electrical Reviews
Max Electrical 5 star review on 6th February 2025
Mrs R Abram
Max Electrical 5 star review on 5th December 2024
Mr L Niblett
Max Electrical 5 star review on 5th December 2024
Mr L Niblett
Max Electrical 5 star review on 5th December 2024
Mr L Niblett
Max Electrical 5 star review on 5th December 2024
Mr L Niblett
Max Electrical 5 star review on 5th August 2024
Mrs M Chamberlain
Max Electrical 5 star review on 5th July 2023
Mrs S Fellows
10
Anonymous
Anonymous  // 01/01/2019
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A Langman
Verified Buyer
“Customer service is poor. We like to support local high street shops, where we can. So we decided to go in and look for a washing machine and a hoover. Unfortunately the sales person did not know enough about the appliances on the shop floor and didn’t listen to what we wanted so we left very frustrated . We eventually looked on line and ordered the washer we wanted over the phone but when I went back into the shop to confirm some details the only 2 sales people were with other customers which is fine but neither of them acknowledged me waiting and after 10-15 minutes I left.”
Helpful Report
Posted 3 years ago
Good Morning Angela, Thank you for taking the time to leave us a review. First of all, I would like to apologise for our poor customer service. We take great pride in delivering the best customer service and on multiple occasions we got it wrong for you. If there are any questions you do have about your newly purchased appliance or any way I can help I'll be more than happy to do so. We appreciate your business and are sorry you had a frustrating experience. I hope you can accept our apology and will give us another chance in the future. As you can perhaps see from our other reviews we have performed way below our usual high standards. Best Regards, Simon Jones 01455 557177
Posted 3 years ago
Mr B Hickford
Verified Buyer
“We ordered the oven one day and it was installed the next. It was very efficient.”
Helpful Report
Posted 3 years ago
Mrs S Parkin
Verified Buyer
“Always my 'go to' store for appliances. Staff are amazing, polite, knowledgeable and just so helpful.”
Helpful Report
Posted 3 years ago
Mr J Holmes
Verified Buyer
“Very helpful on the delivery”
Helpful Report
Posted 3 years ago
D Ball
Verified Buyer
“My item was not in stock when ordered, great communication via telephone to explain the situation. Price of the item was the best I could find so decided to wait. Once item was in stock communication spot on, visit the store (Lutterworth) to collect they even carried it to the car. Will definitely use them again 👍”
Helpful Report
Posted 3 years ago
Mr. S Price
Verified Buyer
“Nice staff excellent service”
Helpful Report
Posted 3 years ago
Mrs Kemp
Verified Buyer
“Great service as as always.”
Helpful Report
Posted 3 years ago
Mr M Ford
Verified Buyer
“Panasonic TV. Bought with confidence many times since they opened. Excellent product quality and choice. Professional, knowledgeable and very helpful staff.”
Helpful Report
Posted 3 years ago
Mr P Jackson
Verified Buyer
“We have used Max electrical many times, and their service has always been excellent. Their staff are knowledgable and always helpful.”
Helpful Report
Posted 3 years ago
Mr G Morris
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“All good, excellent communication, competitive pricing, delivery at agreed time and date. Great service.”
Helpful Report
Posted 3 years ago
S Fisher-Davis
Verified Buyer
“max electrical offered the best price (at the time of purchase) on the handheld cordless vacuum i bought from them, and as i recall, delivery was free! it was a really good deal. the gadget arrived quickly, and in perfect condition because it was properly wrapped. i would not hesitate to recommend using max electrical.”
Helpful Report
Posted 3 years ago
Mr G Slater
Verified Buyer
“Nothing is ever a problem when dealing with Max Electrical.”
Helpful Report
Posted 3 years ago
D Murphy
Verified Buyer
“Brilliant company from purchase to delivery, Highly recommend.”
Helpful Report
Posted 3 years ago
Ms A Aspinall
Verified Buyer
“Excellent service, fast, efficient & delivery person very helpful & friendly. Highly recommended.”
Helpful Report
Posted 3 years ago
Mr M Harrison
Verified Buyer
“Very good and efficient.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“It was the first time we had made a purchase at Max electrical and were very impressed by the help and curtesy given to us. The price of our washing machine and cost of installation was cheaper than two other quotes too which was a pleasant surprise.”
Helpful Report
Posted 3 years ago
Mr K Seymour
Verified Buyer
“Quality service extremely helpful”
Helpful Report
Posted 3 years ago
N Bedder
Verified Buyer
“Good value and quick delivery”
Helpful Report
Posted 3 years ago
M Linehan
Verified Buyer
“Excellent service very polite and helpful.”
Helpful Report
Posted 3 years ago
Max Electrical is rated 5.0 based on 2,579 reviews
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