Make it with words Reviews

Name: Make it with words
Rating: 4.95

5.0 Rating 874 Reviews

100 %

of reviewers recommend Make it with words

5.0

Based on 874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0035318200882

Make it with words 5 star review on 6th December 2025

Anonymous

Anonymous // 01/01/2019

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“I absolutely love the baby name display I got as a present for a friend, the quality is fantastic and it arrived really quickly. The only thing I would say, is that it would have been great to have a postage gift option - but only because I am sending this on to the UK by post. Highly recommend.”

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Posted 8 years ago

“I was given a gift of a name frame for my eldest daughter, and, even though it's a little out of our budget, I liked it so much, that I got one for my second daughter. So pretty, beautifully wrapped, very prompt and polite service.”

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Posted 8 years ago

“I was very happy with how quickly my order was delivered and was very happy also with the product which went down very well with the parents of Avanne for whom the present was for as a christening gift.”

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Posted 8 years ago

“beautiful gifts”

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Posted 8 years ago

“31Email confirmed package dispatched on Thursday 31.08.2017, expected arrival on Friday (required for family occasion on Saturday 02.09.2017!!). When it did not arrive, I emailed on Saturday. I received no reply at all to the email even the following week and phone also rang out. I followed up again by email on Tuesday 5 September. Reply confirmed that parcel had been delayed in Post Office and would be delivered that day which is was. I explained I had required it for the previous Saturday. No reply to my email and no offer to even refund the postage that I am now going to have to pay again to send the parcel to my friend. I was very disappointed with the level of customer service shown. If you check your records I have ordered this gift many times in the past but will be slow to do so again. I did not receive any apology. Kind regards Mary-Claire”

Helpful Report

Posted 8 years ago

Thank you for your review, we appreciate your feedback. We are closed on Saturday and Sunday so unfortunately unable to get back to you over the weekend. We aim to deliver orders to customers within 3 to 4 working days, sometimes quicker if needed urgently. However once a parcel has dispatched there can be delays which are unfortunately beyond our control. We will always endeavour to resolve this for our customers as quickly as possible. When we received your email on Tuesday afternoon we immediately made contact with An Post. We replied within a couple of hours and by that time the parcel had been delivered. In our email we apologised for the delay and also for any inconvenience caused. We are sorry to hear that the gift needed to be posted on to the recipient and we will of course refund the postage charge.

Posted 8 years ago

“great service and quality , definitely recommend lou”

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Posted 8 years ago

“Such a gorgeous gift. My friends were delighted!”

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Posted 8 years ago

“The ABC frame was beautifully made and was an ideal present with lots of sentiment attached with birth details for my new born Grandson. Any body that seen it thought the same and I had many people asking me where I got it.”

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Posted 8 years ago

“Prompt service. Beautiful product”

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Posted 8 years ago

“Fantastic product”

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Posted 8 years ago

“Prompt service and good work”

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Posted 8 years ago

“Such a prompt delivery. Excellent customer service will definately order again thank you”

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Posted 8 years ago

“Love the name frames, great quality and a beautiful keepsake!”

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Posted 8 years ago

“The perfect gift for new borns! Works every time and our friends love their personalised gifts!”

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Posted 8 years ago

“They always deliver really quickly and have incredible bespoke products”

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Posted 8 years ago

“I found this service super quick, I had my gift in jig time and I was delighted with the end product, this made a really fantastic and special gift for my new God Child! Many thanks, would definitely use again”

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Posted 8 years ago

“They amended my order with no problem and the quality of the product to the packaging is fantastic”

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Posted 8 years ago

“I recently purchased a Make it with Words piece as a Christening gift - when it arrived, the packaging and presentation was lovely, and the piece itself was absolutely exquisite - something that is such a special keepsake. Thank you very much for such a high quality product! I have a feeling that I will be back for more as gifts in the future!”

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Posted 8 years ago

“Quality of frame, speed of delivery”

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Posted 8 years ago

“Beautiful and personalised gifts. Recommend this company highly”

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Posted 8 years ago

Make it with words is rated 5.0 based on 874 reviews