London Drainage Facilities Reviews

Name: London Drainage Facilities
Address: 11-12a Hallsford Bridge Industrial EState, Ongar Road, Ongar, Essex
Rating: 4.84

4.8 Rating 422 Reviews

96 %

of reviewers recommend London Drainage Facilities

Company Reviews

Metrics

Info

4.8

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

Visit Website

Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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London Drainage Facilities 5 star review on 10th April 2022

Rozanne Harridge

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team involved in works at Bostel House Brighton both office based and the site team were very helpful and the standard of works very high”

Helpful Report

Posted 7 years ago

“Many thanks for quick response and fix.”

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Posted 7 years ago

“I've used LDF for many years as we have a recurring problem with blockage of a water gulley which takes all bath, kitchen and washing machine waste water. They are always prompt, quick, polite and price is very reasonable.”

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Posted 7 years ago

“No updates received within the 4 hours of attending, any OOH's reports should be issued straight away not chased up constantly. Poor updates.”

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Posted 7 years ago

Hi OOH Callouts - Thanks for the review. All of our job closures/updates are sent automatically as soon as the engineer closes the job down on site. We have also contacted your office this morning and they have advised they are not aware of this review and are happy with our job closures and timings sent.

Posted 7 years ago

“Problem not identified. Inflated quote supplied for unnecessary works.”

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Posted 7 years ago

Hi Mark - Thanks for your review. Looking over the works we were asked to clear a blockage affecting the gully which causes water to pool on the floor area. Our engineer arrived on site and fully tested the gully and found no blockage present. Whilst on site they noticed a corroded rodding eye access on the rainwater stack above where the water had been pooling and advised this could possibly be the issue. Following this discovery we provided a quotation accordingly to rectify the corroded rodding eye access following investigation. Our engineer advised this could possibly be the cause as during attendance the gully was clear and free flowing.

Posted 7 years ago

“As I advised your team earlier, I was very pleased with their professionalism and speedy way they carried out our proposed works. Many thanks again.”

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Posted 7 years ago

“Not only are their drainage works excellent but they provide before and after photos. And their invoicing and quote turnover is excellent. I can highly recommend”

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Posted 7 years ago

“I have called out London drainage on a number of occasions and everything have been have been extremely impressed with the professionalism and friendliness of their staff.”

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Posted 7 years ago

“ian did a great job nice and friendly”

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Posted 7 years ago

“Great communication and quick feedback”

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Posted 7 years ago

“Great service as usual”

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Posted 7 years ago

“Very impressed with the management of my call, the swift service delivery and the communication with this contractor. Now my preferred contractor for these works in the Covent Garden/Piccadilly Circus area.”

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Posted 7 years ago

“A very good service, Arrived on time and job completed within the hour, Highly recomended.”

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Posted 7 years ago

“Prompt response, thank you.”

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Posted 7 years ago

“We have used London Drainage on our commercial properties and have laws found them courteous, professional and willing to go above and beyond in solving issues. Excellent comply and Highly Recommended - Marina GDT Property Services”

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Posted 7 years ago

“We have used London Drainage around 100 times over the last 6 months across our commercial premises in London. We have found them to offer excellent levels of customers service and good workmanship.”

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Posted 7 years ago

“quick responce & job is done profesionally”

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Posted 7 years ago

“Brilliant service. Phoned your office 08.15; engineer arrived 09.15; job done 10.15!!”

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Posted 7 years ago

“Very quick response time and very friendly man who fixed the problem.”

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Posted 7 years ago

“Attended site very quickly - Thank you”

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Posted 7 years ago

London Drainage Facilities is rated 4.8 based on 422 reviews