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London Drainage Facilities Reviews

4.8 Rating 397 Reviews

96 %

of reviewers recommend London Drainage Facilities

Company Reviews

4.8

Based on 397 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About London Drainage Facilities:

Established in 2006, London Drainage Facilities (LDF) have fast become one of London's leading providers of planned, emergency and drain repair services. In the last 3 years, we've experienced substantial growth and are now able to reach clients spanning London and the entire South East of England.

Ideally situated close to the M25, we're perfectly positioned to deploy our drainage teams to any type of drain emergency 24 hours a day, 7 days a week and 365 days of the year.

Visit Website

Phone:

0800 612 2179

Email:

jobs@london-drainage.com

Location:

11-12a Hallsford Bridge Industrial EState,
Ongar Road,
Ongar
Essex
CM5 9RB

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London Drainage Facilities 5 star review on 10th April 2022

Rozanne Harridge

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a really lovely guy called Daniel come and unblock a drain outside my flat N7 9JU, He explained everything he was doing really polite when he asked for some water , and when he successfully unblocked the drain he cleared up everything, and put down some disinfectant, I was really impressed, it was lovely to have some old-fashioned customer service for change.”

Posted 2 years ago

“We have used London Drainage over a few of our buildings for a number of years. We find that they are always polite, professional and leave our sites, clean and tidy . Special thanks to Paul Newman who attended our Islington site last Friday, a top guy all round, getting there on time, happily getting on with the job and sharing some good banter with me.”

Posted 2 years ago

“reported our blocked drain this morning and had a response within 5 hours, Paul Cook the engineer was very polite, took the time to explain things and solved the issue quickly.”

Posted 2 years ago

“we had Lee C come to us. we live in Barnes sw13 9ax. he was a great fella, very jolly, cheered me and my partner up no end and was clean and tidy, and quick. recommend you to anyone”

Posted 2 years ago

“Dan &Dave Carried out drainage work at Ashbury Court/Jenner Court front entrance.Due to Blocked Drainage from Asbury Court. They did a fantastic Job in No time with amazing power pressure jetwash with excellent results in No time . Amazing. OlaJide Omowa 5 Jenner Court 76, Pennington drive N21 1SY”

Posted 2 years ago

“Excellent service from Mr Paul cook Also follow up.”

Posted 2 years ago

“Gary Taylor carried out a thorough inspection of the property's drains and looking for potential pipes that could be leaking. Gary arrived on time and was extremely polite and helpful. Definitely felt reassured that the building was investigated thoroughly.”

Posted 2 years ago

“Simon called today promptly at Lincoln Court. He was friendly, easy to talk too, informative and efficient. He explained the problems and progress and although unable to complete the job due to equipment shortage he summarised what had been done and what to expect next. Hope he returns to complete the job as he is very thorough”

Posted 2 years ago

“My kitchen main drain was totally blocked and I had NO USE of anything in the kitchen at all…. Paul Cook carried out the drainage work and wow fantastic job, fantastic customer service, very helpful and friendly. I was down as an emergency and he came and completed the whole job in under 3 hours, now I can doing washing and use the sink I’m a very happy and satisfied customer and would highly recommend this company no problem. 5 star service and 5 star customer service from the office staff to the engineers coming out. Customer From Stroud Field Northolt”

Posted 2 years ago

“Two Engineers, Daryll and Jack, have just unblocked my front and back garden drains. They arrived within the hour and were friendly, efficient and professional. I would gladly use their services again.”

Posted 2 years ago

“This afternoon we had Daryll, Jack and Matt out to look at some recurring plumbing issues, that have forced us to have our business closed over the last 3 days. They grafted and threw resource at the issue, and turned what we initially though was going to be days worth of work, into a few hours! Which was awesome, because it allowed us to open 2 days faster than we initially thought! Can't compliment them enough!”

Posted 2 years ago

“We had Chris and Chloe out all day yesterday, and again to day, to look at some severe leaks that were effecting our business, and the business below us. Turns out the issues were very complex, and involved plumbing in multiple areas of our shopping centre complex. Even though the plumbing and pipes outside of our business have nothing to do with us, they went above and beyond, and put in some serious graft to service and fix them, so we could re-open the gym. They were pro-active, high energy and great at communicating with our building management team, other business managers and my own senior leadership team. They took complete control over the situation, and really looked after us! Would highly recommend - 5 stars!”

Posted 2 years ago

“Many thanks to the Rob England, the engineer who was able to clear the massive blockage on a Saturday night and dealt with the issue effectively and efficiently. Rob is a very knowledgeable guy and determined the problem immediately. He has given lots of information to us and acted throughout in a very professional and friendly manner. 5* service!”

Posted 2 years ago

“called out within the time framed advised.. not satisfied to be charged AGAIN when second call out was made on the same unfinished job ! still disputing on the second charge !”

Posted 2 years ago

Hi Teoh A full credit was given against the second visit almost immediately after it was raised. A mistake by us which was rectified swiftly. Many Thanks

Posted 2 years ago

“Many Thanks to Paul Carrington for clearing the blocked drain ,made it look so easy, well done Paul Such a nice friendly Gentleman. Keep up the good work ,you are a credit to your company Bill & Tina”

Posted 2 years ago

“nice to have someone who KNOWS what hes talking about paul cook exelent service great guy sorted out the problem just waiting now for the final fix 16 salford”

Posted 2 years ago

“I had your Engineer, Paul Newman, carry out drainage works at my property today. He was thorough, informative, friendly and very professional. In fact, the best Engineer to have ever carried out work in our block of flats throughout all the years I have been a resident. Best of all he has been the only one who has discovered the root causes of all our drainage problems. He is an asset to London Drainage Facilities and I couldn't recommend him more highly!”

Posted 2 years ago

“I had a blocked my sink today engineer his name jamie helpful and very friendly. Carried out drainage works at my property today great service jamie keep up the great worker”

Posted 3 years ago

“Just had sewage threatening to flood my bathroom. Sam and Brandon arrived and managed to sort it out in no time. Very polite and assured me it could be fixed and not to panic! Even tidied up after. Thanks for saving my Friday night from disaster. Will definitely recommend you to anyone needs a plumber.”

Posted 3 years ago

“Simon arrived promptly and carried out the repair, in my opinion he went above and beyond the normal scope of his job, very passionate about his work and leaving a good impression, he has certainly left a great impression on me and I would hope that his professionalism doesn't go unnoticed. Great service Simon, keep up the great work!!! Best regards Mr A Gougouch.”

Posted 3 years ago

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London Drainage Facilities is rated 4.8 based on 397 reviews