“I like everything about these shoes with one exception: the tongue is stiff and slightly short so it pushes into my ankle when I walk. After an hour or so it gets to be really uncomfortable. I will try heating it up and then bending it to see if that helps.”
“I went to get her some extra comfy shoes that she could wear in school.
Echo I chose.
I got myself some nice Adidas shoes that are really comfortable, but thought to get her some nice Vegan sneakers that would be comfy comfy to walk in.
But, she didn't have a wow reaction that I was looking for.
Next time will consider ON brand vegan shoes.
My budget was really limited and had to get the basic sneakers. But 140 for a shoe that is not comfy comfy is alot, for me personally.
Green movement is expensive.
But my nice soft cloud feeling Adidas shoes were about 50 EUR from outlet.
And I'm a simple man working in a factory. This green movement is really squeezing out water from a stone.”
Hi Elizabeth,
Thank you for your LØCI review !
Happy Customers is one of our key priorities, Your feedback is important to us. It is unfortunate to hear that you aren't finding your pair as comfortable as we hoped you would, this is rather unusual.
We don't want to leave our customers unsatisfied with their LØCI purchase, so I would suggest trying a different style which could suit you better. I would suggest trying ORIGIN, which is one of our most popular styles within our customers.
If you need any further support, please feel free to drop us a message at support@lociwear.com, we would love to help :)
Best wishes,
Team LØCI xx
“Loci is smart looking consious shoe. I love its design n features however the area it lacks is the width in sizing. Not suited for wide feet. My husband loved the look of it but it was too narrow for him in front.”
Hi Deepti,
Thank you for your LØCI review!
We are sorry to hear they didn't fit your husband, we really value your feedback so we will take this on board.
Thank you again,
Team LØCI x
“They are absolutely gorgeous and perfect but so far a bit uncomfortable, they seem a bit hard on the top and back which makes my feet hurt in those places..hope it gets better with usage though so I can decide to order more or not..”
“I wear mostly tennis shoes now that I am a senior citizen but still want to have some panache and style. LOCI sneakers give me that but most importantly they fit true to size and are very comfy.”
“Absolutely love the sneakers. Such great quality and so stylish.
However, I’m sad to say I will not order from Løci again unless they change their delivery partner FedEx. Both myself and my sister have been inundated with letters from FedEx threatening legal action over a duty tax that is supposed to be paid by Løci. This took over 3 weeks to be resolved for me and it’s still ongoing for my sister!”
Hi Louise,
Whilst we're delighted to hear how much you love your sneakers, we're really disappointed about the problem that you've had with FedEx following the delivery of your LØCIs. We'd been assured by FedEx many times that they'd cancelled any wrongly raised invoices, but I'm so sorry to hear this wasn't the case with yours or your sister's. We will get in contact with you directly to ensure we can assist your sister as quickly as possible.
Please be assured that this problem has been fully resolved with FedEx and won't happen for any future orders that you place with us.
Kind regards,
Team LØCI
“I love the environmental conscious and style combination concept, I love the charitable nature of Loci. I appreciate it's still a fairly small company however, convenience is so important to the consumer today and my two slightly negative experiences were a) The return site telling me return label would be emailed to me within 30 minutes and still having nothing 2 hours later, and b) having to waste more time contacting customer services to have return label sent several hours later. Simplify the process please and make it immediately available to the customer.”
Dear Ikram,
We're really sorry for the delay in your return label being sent to you. Unfortunately, due to some system issues we had to temporarily remove our return portal, meaning customers were unable to generate their own return labels. The good news is that this has now been fixed, meaning that the experience going forward will be much smoother and will not involve having to wait to receive any labels. We really appreciate your feedback and completely agree with you!
Thank you for supporting our brand, we really do appreciate it.
Kind regards,
Team LØCI
“I love these shoes! Practically no one makes black with a gum sole for women - trust me. These are well made out of very cool fabric, and I accidentally know that they are waterproof! I took one star off only because I thought that the insides could be a bit more padded, especially the heels. Luckily there is space for an innersole.”
“The Sneakers are great. But they have slow management in responding to request and feedback especially if you are at the receiving end. Refunds and size changes are as slow as a snail.”
