LinITX Reviews

4.9 Rating 251 Reviews
98 %
of reviewers recommend LinITX
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Phone:

01449 888000

Email:

shop@linitx.com

Location:

8, Williamsport Way, Ipswich

Anonymous
Anonymous  // 01/01/2019
paid for next day delivery but didn't get it on time. i was told it would be investigated but I haven't heard anything. Haven't even had a refund for the delivery
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Posted 5 months ago
I was hit by a significant customs tax that made the purchase a very bad deal. This was a surprise, it was not called out on the website. In comparison, Amazon's final charge includes this tax and it's called out. UK retailers literally had years to prepare for this. I recommend not using this website.
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Posted 1 year ago
Thank you for your feedback. Unfortunately, due to the recent Brexit ruling, we are not responsible for, nor are we able to make changes to potential international import charges when ordering from outside of the United Kingdom. In this case, the customer's order was not charged VAT, which is a requirement for online orders exported to non-UK addresses (this includes Ireland, EU and international delivery addresses). We advise that this customer properly researches the current legislation and understands what charges they are responsible for paying on delivery. It is not the responsibility of the seller to make additional import/export charges at the time of purchase. Please check our current Terms & Conditions for further information. Amazon may have an arrangement with the HMRC, but this is not something available to other online retailers and is certainly not an option available to us. We find, in this case, the customer's review is misinformed, inaccurate and does not properly represent our company policies or practices. Should you wish to discuss this further, please call our customer service team on 01449 724255.
Posted 1 year ago
LinITX is rated 4.9 based on 251 reviews