LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.65

4.7 Rating 7,936 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,936 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very helpful stall with setting up.”

Helpful Report

Posted 1 year ago

Hello Stanley, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“I had a fall this afternoon and am blown away with the response from LifeConnect. I was in the garden but could hear the response team calling me although they couldn’t hear me. Having only had my alarm for a week I am so impressed especially as I didn’t press the alarm. The Fall Detector is worth its weight in gold!”

Helpful Report

Posted 1 year ago

Hello Barbara, Thank you for taking the time to leave a review. We hope you are recovering well after your fall and are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Very polite and helpful which has given me confidence that should lifeline be needed they are there for me as I live on my own.”

Helpful Report

Posted 1 year ago

Hello Janet, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Jos was the perfect person to deal with, everything was clearly and expertly explained and he was so warm and polite. Thank you”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Jos could assist you. We will be sure to pass on your kind comments. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Life Connect was recommended by my friends Mr & Mrs Keith Scott who both wear personal alarms and assured me that you provide good service and efficiency”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Much simpler to set up and use than the previous spec.”

Helpful Report

Posted 1 year ago

Hello Violet, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“My landline tel=0208 658 2662 my mobile number = 07415163597with kind regards cornelis”

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Posted 1 year ago

“This site is vety helpful.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support. Kind regards, LifeConnect24

Posted 1 year ago

“I feel very safe I was on the floor for 51/2 hrs that what made my children look into a alarm”

Helpful Report

Posted 1 year ago

Hello Mary, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is helping you feel safe. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Your team were excellent when I fell and needed to use the alarm. They could have saved my life!”

Helpful Report

Posted 1 year ago

Hello Kathleen, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“My unit was affected by lightning strikes and so it was not working. One call and a day later a replacement unit complete including personal wrist button was received by post. I now have the reassurance back that i am protected.”

Helpful Report

Posted 1 year ago

Hello Peggy, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“I spoke with Matilda which was much better than arranging on-line. She was very helpful & made sure we got the best price for my mum. I haven't set up the system yet but it sounds pretty easy. Hopefully all of the staff are as pleasant & engaging as Matilda.”

Helpful Report

Posted 1 year ago

Hello Andy, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Matilda made the process so simple. We will be sure to pass on your kind comments. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Jos answered my initial telephone and explained the service extremely clearly and was a Very good listener to my questions and comments which he answered with patience and clarity.”

Helpful Report

Posted 1 year ago

Hello Pat, Thank you for taking the time to leave a review. We are pleased to hear that you satisfied with the service and that Jos could assist you. We will be sure to pass on your kind comments. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Altjough I have never had to call lifeline in an emergency, it is reassuring to know that it is there should I need to call in the future.”

Helpful Report

Posted 1 year ago

Hello Elizabeth, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“Lifeline24 are a brilliant company definitely would recommend them very friendly very professional in the Job they do”

Helpful Report

Posted 1 year ago

Hello George, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and appreciate your willingness to recommend us to others. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“After installing the alarm, my Dad unfortunately pressed his button by mistake and the Lifeconnect representative was only too pleased to speak to him and reassure him that there was no problem. Excellent service so far.”

Helpful Report

Posted 1 year ago

Hello Jan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“A very good system gives me peace of mind”

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Posted 1 year ago

“We have only had Lifeline for a few days but it was used the next day as I had a fall. As the speaker is downstairs and we were upstairs at the time we were unable to talk to a helper but you got our neighbour to come and help so thanks .”

Helpful Report

Posted 1 year ago

Hello Mr and Mrs Stumbles, Thank you for taking the time to leave a review. We hope you are recovering well from your fall and are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

“A very smooth ordering service with great communication. My mother changed her mind about the bracelet she had ordered and It was a very straightforward process to switch to necklace type. Setting up the system was very straightforward and quick. Very good service!”

Helpful Report

Posted 1 year ago

“Very helpful when I rang up on behalf of my 97 year old Father and all my questions were answered.”

Helpful Report

Posted 1 year ago

Hello Ken, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 year ago

LifeConnect24 is rated 4.7 based on 7,936 reviews