LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,879 Reviews

93 %

of reviewers recommend LifeConnect24

4.7

Based on 7,879 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 26th November 2024

LifeConnect24 5 star review on 5th March 2022

Steven North

Anonymous

Anonymous // 01/01/2019

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“All equipment sent quickly excellent communication through process and very easy to setup. Staff helpful with every aspect answered all questions.”

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Posted 6 years ago

“Easy to install with helpful staff. Now feel secure if left alone.”

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Posted 6 years ago

“It was decided that for the peace of mind, a Lifeline 24 panic device would be wise. Ordering was easy as was setting it up and testing. From now on, my wife will know that when she is out, I will not be alone should I fall. I am equally happy too but hope I will not need to use it.”

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Posted 6 years ago

“Lifeline 24 is a great idea. My brother in law had a few falls recently and we invested in Lifeline 24 because he couldn't get up to get to the phone and let us know he was in trouble. Now he wears his alarm round his neck he should never be in that same predicament again when on his own at home. It is giving us piece of mind knowing he had his alarm.”

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Posted 6 years ago

“It was not too difficult to connect the Lifeline and hopefully, we will never have to use it but it gives us both peace of mind in case it is needed in an emergency.”

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Posted 6 years ago

“Excellent customer friendly service. Ellie was informative and clear. Looking forward to receiving your equipment.”

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Posted 6 years ago

“We, the Rampley family, are delighted to be with Lifeline 24 as we now have reassurance that help is at hand when needed. Your service has been impeccable especially to our Aunt Marie, who has called upon you in her emergency help. We cannot praise you enough especially the staff for their kind assistance. We certainly recommend you to family and friends.”

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Posted 6 years ago

“I am allergic to my lifeline wristband. Only had four days. Help please with alternative solution. Dont want a pendant. Anita”

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Posted 6 years ago

Dear Anita, Thank you for taking the time to leave us a review. I'm sorry to hear that you are allergic to your wristband. Please contact our customer service team so that we are able to locate your account and arrange an alternative for you. The team can be reached on 0800 999 0400 or by email at info@lifeline24.co.uk Kind regards, Anna Lifeline24

Posted 6 years ago

“Pleased to know I have it. Had to get a friend in to help set it up. He found it a bit tricky. 4 steps to set up. We got a different helper each time.”

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Posted 6 years ago

“Machine arrived very quickly. Easy to set up. Helpful and pleasant staff”

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Posted 6 years ago

“The unit as received the day after I ordered it as promised😊your staff have all been very helpful thank you”

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Posted 6 years ago

“I am very pleased with my item ,my son set it up and him and I both feel pleased I can reach someone if I need help . Thank you”

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Posted 6 years ago

“Prompt,calm and efficient service which offers piece of mind”

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Posted 6 years ago

“The service has been good. On the day of receiving the box we set everything up. My daughter in law spoke to a customer service person to clarify about returning the forms with personal details or sending online. They were very helpful. They said you can send the details across online and yes you can press to activate the system, its just that the person may not of been received immediately. When we did press the button, we found the gentleman a little abrupt, telling us that if we had read the literature, we would have known that we would have to of waited until the details had been sent.”

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Posted 6 years ago

“Quick response. Helpful. MY NAME IS RADLEY NOT RADKEY. MAY BE MY FAULT AS I WAS HAVING EYE TREATMENT AT THE TIME OF MY APPLICATION”

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Posted 6 years ago

“Lovely people to deal with - they provide an excellent service - would highly recommend them.”

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Posted 6 years ago

“ordered Lifeline alarm and pendant 0nline. Received confirmation email the same day .The alarm arrived the following day..I thought the whole process was easy and also very efficient.”

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Posted 6 years ago

“Very efficient delivery”

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Posted 6 years ago

“I bought the alarm for a relative, who initially assured me that she would wear and use it but decided against using it when it arrived. The alarm arrived very promptly at her home and equally promptly at mine after she had posted it to me rather than to Lifeline. Sadly I now await the promised freepost label to return the box to Lifeline and obtain the refund. The alarm arrived well packaged and next day. Telephone calls to Lifeline have been extremely pleasant and helpful, and when the time comes for me to need a lifeline button, I will most certainly contact Lifeline.”

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Posted 6 years ago

“Very easy to set up and test. Giving us piece of mind asmy mother is living on her own”

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Posted 6 years ago

LifeConnect24 is rated 4.7 based on 7,879 reviews