“So far no issues that have warranted a call out ( which is great) so yet to test how responsive this is. It’s on mums wrist all the time so the whole family feel safer that if she falls it’s picked up by the response team and help is arranged.
The response team are so nice and polite even when it’s been pressed accidentally.”
“I have been impressed by the speed with which Lifeline 24 have dealt with orders, despatching and queries
The Customer Services team are friendly and helpful”
“Just purchased Lifeline24, and it had been used. Had a fall, and the response was excellent. Without it I would have been on the floor for hours.
Recommend anyone who has falls, to get Lifeline24, the service has proven very efficient”
“Very quick delivery time....easy to set up.....a quick phone call enabled the team to set it up without having to wait 12 hours as I was leaving the country. Great knowing mum is in safe hands.”
“Excellent customer service. Easy ordering online and next day delivery easy to connect and really great people on the other end of the phone. Had an instant in the first couple of days and was amazed how quickly my family was contacted and the problem sorted thank you for my peace of mind knowing if anything else happens I am in good hands”
“Following rehabilitation after a stroke, I was able to leave a Residential Care Home with dementia patients and return to my home. I initially thought the wrist band button would be the best option for me but couldn't stop initiating the call button by accident, so Lifeline sent me a necklace based button so I could switch; with no extra charges. Very helpful people, very responsive, very kind, just what I need while I readjust.”
“This has given me great peace of mind knowing that if I need help then it is only a phone call away.
My family feel reassured that I am safe and that if I am unable to contact them then there is someone that will do this for me.”
